LAN connections broken after upgrading Firmware - Archer BE550
LAN connections broken after upgrading Firmware - Archer BE550
My Archer BE550 got upgraded yesterday to version 1.2.2 Build 20251209 rel.57736(4555). Since then, my LAN connections are not working anymore ( 1 Windows 11, 1 Mac, 1 TV).
Sometimes I manage to make it work by powering off/on. The connection with the router is fine, but the browser keeps waiting forever to load the web pages. The wifi connections are fine.
I rely on the LAN connection for my work, so this issue is critical for me.
Thanks.
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Hi,
Firmware version 1.2.2 is now available for download from TP-Link's "Worldwide" website.
https://www.tp-link.com/en/support/download/archer-be550/v1/#Firmware (in case you get a pop-up asking you to "Go" to your regional website, then close it by clicking the X)
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@Joseph-TP OK I've done that as best I can, sent screenshots and all the information you wanted.
Router is fine now since rolling back to 1.2.1
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Meh, I've just rolled mine back to 1.21 and turned auto update off.
I'll check it once a month or so to see when 1.2.3 is out.
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@icruces I guys, same error for me.
I'm back with 1.2.1 Firmware and all it's ok.
Turn off the automatic updates!!
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Hi All Users,
We have identified the cause of the unexpected behavior that occurred after updating the Archer BE550-v1 to firmware 1.2.2, resulting in wired client devices being unable to access the network even though they could still obtain IP addresses normally.
We have several feasible solutions for this; please choose the one that best suits your needs.
Solution 1: Enabling QoS can quickly restore network connectivity for wired devices. Please refer to How to set up QoS using TP-Link Wi-Fi router
Solution 2: Manually roll back the firmware to version 1.2.1: https://www.tp-link.com/support/download/archer-be550/v1/#Firmware. This solution has already been verified by our users @Chaswina and @NMarco.
Our team will soon release a firmware update to address this unexpected behavior.
Thank you again for your feedback, kind understanding, and support!
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