LAN connections broken after upgrading Firmware - Archer BE550

LAN connections broken after upgrading Firmware - Archer BE550

31 Reply
Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago - last edited 3 weeks ago

  @icruces Update 1.2.3 is out! I've updated it and it's working as usual again!

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#22
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Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago

  @TheMeerkats 

 

From where?  I don't see it on their download site.  Auto update just says 1.2.2

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#23
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Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago

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#24
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Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago

  @woozle 

 

I still can't find this version folks are installing, it's not on the UK support site.

 

https://www.tp-link.com/uk/support/download/archer-be550/v1/#Firmware

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#25
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Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago

  @Chaswina 

 

Updates often show up delayed on regional sites. The "Worldwide" site is usually your best bet. https://www.tp-link.com/en/support/download/archer-be550/v1/#Firmware

 

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#26
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Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago

  @woozle 

 

Nice one thank you!  Got my decent speeds back!

 

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#27
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Re:LAN connections broken after upgrading Firmware - Archer BE550
3 weeks ago

Firmware 1.2.3 working fine for me.

 

Thanks!

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#28
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Re:LAN connections broken after upgrading Firmware - Archer BE550
23 hours ago

  @Joseph-TP 

I have been having issues with the connection dropping out since I got this router, I updated to 1.2.3 after that my drop outs were a lot worse.

It was just the wifi before but now its both LAN and wifi, they stay connected but there is no internet access, it stops for about a minute then reconnects.

I have just rolled back to 1.2.1 to see if my connection stabilizes.

I have a number of TP-Link products and have always been really happy with them until I purchased this BE550 v1 its been the most expensive paper weight I have got, it really is putting me off getting another TP-Link product, come on guys I can't be that hard to sort the software out. 

Joseph-TP wrote

Updated February 2:

 

Hi All Users,

We have identified the cause of the unexpected behavior that occurred after updating the Archer BE550-v1 to firmware 1.2.2, resulting in wired client devices being unable to access the network even though they could still obtain IP addresses normally.

 

We have several feasible solutions for this; please choose the one that best suits your needs.

Solution 1: Enable QoS Feature on the router. 

Solution 2: Manually roll back the firmware to version 1.2.1: https://www.tp-link.com/support/download/archer-be550/v1/#Firmware. This solution has already been verified by our users @Chaswina and  @NMarco.

Solution 3: The new firmware Archer BE550(EU)_V1_1.2.3 Build 20260127Archer BE550(JP)_V1_1.2.3 Build 20260127 have been released.  Please update the firmware to latest version.

 

Thank you again for your feedback, kind understanding, and support!

 

 

@icruces 

@TheMeerkats 

@Hslinux 

@Dast 

@Route97 

 

Joseph-TP wrote

Updated February 2:

 

Hi All Users,

We have identified the cause of the unexpected behavior that occurred after updating the Archer BE550-v1 to firmware 1.2.2, resulting in wired client devices being unable to access the network even though they could still obtain IP addresses normally.

 

We have several feasible solutions for this; please choose the one that best suits your needs.

Solution 1: Enable QoS Feature on the router. 

Solution 2: Manually roll back the firmware to version 1.2.1: https://www.tp-link.com/support/download/archer-be550/v1/#Firmware. This solution has already been verified by our users @Chaswina and  @NMarco.

Solution 3: The new firmware Archer BE550(EU)_V1_1.2.3 Build 20260127Archer BE550(JP)_V1_1.2.3 Build 20260127 have been released.  Please update the firmware to latest version.

 

Thank you again for your feedback, kind understanding, and support!

 

 

@icruces 

@TheMeerkats 

@Hslinux 

@Dast 

@Route97 

 

 

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#30
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Re:LAN connections broken after upgrading Firmware - Archer BE550
23 hours ago

  @Joseph-TP 

I have been having issues with the connection dropping out since I got this router, I updated to 1.2.3 after that my drop outs were a lot worse.

It was just the wifi before but now its both LAN and wifi, they stay connected but there is no internet access, it stops for about a minute then reconnects.

I have just rolled back to 1.2.1 to see if my connection stabilizes.

I have a number of TP-Link products and have always been really happy with them until I purchased this BE550 v1 its been the most expensive paper weight I have got, it really is putting me off getting another TP-Link product, come on guys I can't be that hard to sort the software out. 

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#31
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Re:LAN connections broken after upgrading Firmware - Archer BE550
9 hours ago

Hi  @Casbury67 ,

Welcome to our community.

 

May I know if your network topology diagram is as follows:

ISP modem—BE550)))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

When the network drops, have the LED lights changed in any way? Are client devices still able to obtain IP addresses?

The FAQ below includes some suggestions that may help: Unstable connection on the TP-Link router.

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#32
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