TP-Link AX10 V2.8 IN Connection drop or not internet issue when playing online multiplayer games

TP-Link AX10 V2.8 IN Connection drop or not internet issue when playing online multiplayer games

TP-Link AX10 V2.8 IN Connection drop or not internet issue when playing online multiplayer games
TP-Link AX10 V2.8 IN Connection drop or not internet issue when playing online multiplayer games
Monday
Model: Archer AX10  
Hardware Version: V2
Firmware Version: 1.3.12 Build 20250828 Rel. 26873

When I playing multiplayer games like BGMI or any other more Than 40 minutes the connection drop or it stop working I have to manually disconnect and reconnect wifi to play but this again appears in 5 to 20 minutes, even I have enabled ax mode and Airtime fairness but no solution. Router I have TP-Link Archer AX10 V2.8IN

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#1
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Re:TP-Link AX10 V2.8 IN Connection drop or not internet issue when playing online multiplayer games
Yesterday

Hello @Boihh ,

Welcome to our community.

 

Here are some steps you can follow to troubleshoot and improve your connection stability:

1. Update Firmware:
• Log in to your router's web interface (http://tplinkwifi.net).
• Go to Advanced > System > Firmware Update and ensure your router's firmware is up to date.

2. Check WAN (Internet) Stability:
• Connect a PC directly to your modem (bypassing the router) to see if your ISP connection is stable.
• Make sure the Ethernet cable between your modem and router is secure and not damaged. Try replacing it with a new cable if possible.
• Change the DNS servers on your router by going to Advanced > Network > Internet > Advanced Settings and set the DNS servers to 1.1.1.1 and 8.8.8.8.

3. Improve Wireless Stability:
• Place your router in an open area, away from cabinets or shelves, to reduce interference.
• In the web interface, go to Advanced > Wireless > Wireless Settings and try different Wi-Fi channels to avoid interference from nearby networks.
• For 2.4GHz devices, set the channel width to 20MHz. For 5GHz devices, set the channel width to 80MHz or 40MHz.
• Make sure your gaming device is not included in any Parental Control profiles.
• Ensure the network adapter drivers and system software on your gaming device are up to date.

If the problem continues after trying these steps, please contact TP-Link support and provide details about the troubleshooting steps you've already performed. 

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#2
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Re:TP-Link AX10 V2.8 IN Connection drop or not internet issue when playing online multiplayer games
21 hours ago - last edited 21 hours ago

  @Joseph-TP My old router TP-Link TL-WR840N v6.20 works perfectly with old firmware (180614). But when I update it to the latest firmware (241230), the router hangs all the time and becomes unusable. After downgrading, it works fine again. So I believe the issue is with the firmware.

Also, when I set up new Tplink archer AX10 v2.8IN router with firmware 1.3.12 Build 20250828 Rel.26873, the setup process stops halfway and I have to refresh the browser to continue. This also looks like an incomplete or poorly optimized firmware issue.

I have already tried all troubleshooting steps you mentioned, but there is no improvement. Please check and provide a stable/optimized firmware solution for these models.

Even I searched entire internet but there is not firmware for this model Tplink archer AX10 v2.8IN.

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#3
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