Wired clients not appearing in Aginet App main client list

Wired clients not appearing in Aginet App main client list

Wired clients not appearing in Aginet App main client list
Wired clients not appearing in Aginet App main client list
a week ago - last edited Monday
Model: HB710   TL-SX1008  
Hardware Version: V1
Firmware Version:

I am currently using 4x TP Link HB710 that came with my Singapore Starhub (SGSH) subscription. It's currently operating in Router mode, where the main router 10G LAN Port is connected to TP Link TL-SX1008 8 Port Switch, and the other 3x HB710 are connected to this switch through ethernet wired backhaul connection.

 

I noticed there is a bug (I think) in the Aginet app software, where wired clients connected to the switch (such as NAS, Windows Laptop and Macbook Laptop) are not appearing in the main client list in the Aginet app. The only way to make these clients appear in the list is to connect these clients to the LAN port of the child HB710.

 

Anyway to fix this? Although it doesn't impact anything performance wise, it's pretty annoying.

 

Thanks

Ping_Time0ut

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#1
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1 Accepted Solution
Re:Wired clients not appearing in Aginet App main client list-Solution
a week ago - last edited Monday

  @Ping_Timeout 

Hi, welcome to the community.

I'd like to follow up on your case via email and ask the senior engineer for more advice.

Please check whether you've received my email.

Best regards.

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#2
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Re:Wired clients not appearing in Aginet App main client list-Solution
a week ago - last edited Monday

  @Ping_Timeout 

Hi, welcome to the community.

I'd like to follow up on your case via email and ask the senior engineer for more advice.

Please check whether you've received my email.

Best regards.

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#2
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Re:Wired clients not appearing in Aginet App main client list
a week ago

  @David-TP Yes i just checked and i have received the email from TP Link Support

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#3
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