All my smart speakers unable to connect to wifi from deco x50

All my smart speakers unable to connect to wifi from deco x50

All my smart speakers unable to connect to wifi from deco x50
All my smart speakers unable to connect to wifi from deco x50
12 hours ago
Model: Deco X50  
Hardware Version:
Firmware Version: 1.2.10 Build 20241105 Rel. 40010

Dear Tp Link Team,

 

 

Please help me, I have 5 smart speakers ( 1 google nest mini gen1, 1 google nest mini gen2, 1 google home speaker and 2 Xi Smart Clock Speakers)... I`ve had it all for long time.. and everything good.... but yesterday, suddenly all my speakers unable to connect to my wifi from Deco X50 (3 units)..  I`ve tried everything, but it still doesn't work.. Factory reset Deco X50 and Smart speakers, beamforming and fast roaming, upnp disabled, device isolation off.... but still it doesn't able to connect..... Please help me... why all my speaker unable to connect to WIFI Deco X50... Even though I have created a new SSID and a different password using a guest network or IoT network from Deco X50, the result is that all the speakers still unable to connect to the Deco X50 WiFi...

 

but when I tried using a different modem, the smart speakers connected successfully... Please what happens to Deco recently.... please rollback all the changes...



Thanks and Regards,

 

Vedar

 

 

 

 

 

 

 

 

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#1
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2 Reply
Re:All my smart speakers unable to connect to wifi from deco x50
6 hours ago

  @vedar 

Hi, welcome to the community.

Would there be any error message when the speakers fail to Deco?

Have you made any changes to Deco recently?

 

It is recommended to test the 1.3.1 firmware here, then you can set the 2.4GHz wireless channel to channel 11 to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/849638

Best regards.

 

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#2
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Re:All my smart speakers unable to connect to wifi from deco x50
5 hours ago

  @David-TP Thanks for your answer...
 

Before Factory reset, the smart speaker seems offline, I am not able to access it...

After factory reset the smart speaker, the error messages only "Connection problem during setup, please check your wi-fi network settings"..

There are no changes on my side.. 

 

And for the newest firmware, better I wait for the firmware available in Deco... :))


Thanks and Regards,

 

Bericho

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#3
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