Update error

Update error

Update error
Update error
3 weeks ago - last edited 3 weeks ago
Model: TD-W8961N  
Hardware Version: V5
Firmware Version: 27/01

I got error message (file error) when updating last firmware for tp link td-w8961n v5 date 27/01/2026

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#1
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4 Reply
Re:Update error
3 weeks ago

Hello @Abderr77 ,

Welcome to our community.

 

Is there any error message? Please take screenshots with error message.

And can you update the firmware at last? Please tell me the firmware version of your modem now.

 

Best Regards.

 

 

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#2
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Re:Update error
3 weeks ago - last edited 3 weeks ago

  @Joseph-TP no i click on upload firmware and it show message file error when updating last firmware 27/01 it dont update

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#3
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Re:Update error
3 weeks ago

  @Joseph-TP my firmware is TD-W8961N(EU)_V5_230928

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#4
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Re:Update error
3 weeks ago

Hi@Abderr77 ,

 

Please check the uploaded file to ensure it is in the correct .bin format. Typically, you would download a .zip file from the TP-Link website, unzip it to obtain the necessary files, and then upload the .bin file (not the .zip file).

To properly update your firmware manually:
1. Download the correct firmware file for TD-W8961N v5 from the official website
2. Extract the downloaded zip file by right-clicking and selecting "Extract All" to get the .bin file
3. Connect to your router via Wi-Fi or Ethernet
4. Open a web browser and visit http://tplinkmodem.net or 192.168.1.1
5. Navigate to Advanced > System Tools > Firmware Upgrade
6. Under Local Upgrade, click Browse to select the .bin file, then click "Upgrade"
7. Ensure a stable power supply during the entire upgrade process

 

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#5
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