LED light strip not lighting up

LED light strip not lighting up

LED light strip not lighting up
LED light strip not lighting up
2026-02-07 09:47:00 - last edited 2 hours ago

Unable to select the light led strip. The lights aren't turning on, we are using our mobile data as our internet doesn't turn on till few days time but the app shows they were online still, just not lighting up. Please can someone help?

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Re:LED light strip not lighting up-Solution
2026-02-09 11:52:38 - last edited 2 hours ago

  @Emilia12345 

 

Please verify whether the light strip has successfully reconnected to the hotspot. It’s best to use a different mobile device (not the one providing the hotspot) to log into the Tapo app for this check. 

 

If the device still doesn’t appear, I recommend performing a reset and reconfiguration. How to Reset Tapo Light Strip

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:LED light strip not lighting up-Solution
2026-02-09 11:52:38 - last edited 2 hours ago

  @Emilia12345 

 

Please verify whether the light strip has successfully reconnected to the hotspot. It’s best to use a different mobile device (not the one providing the hotspot) to log into the Tapo app for this check. 

 

If the device still doesn’t appear, I recommend performing a reset and reconfiguration. How to Reset Tapo Light Strip

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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