Deco Home P9 - Satellites just will not connect
Deco Home P9 - Satellites just will not connect
Tags:
#Installation
Main connected to modem via ethernet. Wifi on modem is disabled. I can get the main installed and configured. Can see devices around the house connected and Wifi works.
I can't get the satellites to connect at all. They will boot (yellow), then go red, blinking red and turn off, without ever showing in the app.
To resolve I have tried:
- Resetting all devices.
- Plugging in the satellite on a different floor
- Plugging in the satellite in the same room
- Plugging in the satellite next to the main.
- Installed latest firmware on all of them by connecting them to my pc with a cable.
- Factory reset the main, removed the network in the app, then set up a different unit as the main. Verified Wifi was working properly. Then tried connecting the factory reset unit as a satellite. Same result.
- Connected a satellite to the main using an ethernet cable.
- Connected a satellite to the modem using an ethernet cable.
I'm about to pack these up and return them, unless anyone has a clever idea?
