Poor WIFI with new Deco X20

Poor WIFI with new Deco X20

Poor WIFI with new Deco X20
Poor WIFI with new Deco X20
3 weeks ago - last edited 3 weeks ago
Model: Deco X20  
Hardware Version:
Firmware Version:

I have bought a new Deco x20 because I normally had to use my old Deco x20 on multiple places in the house. 
my old deco x20 gives strong performance. When I place the new x20 on exactly the same place, the app shows WiFi performance and the devices don't connect to the internet.  When I use the old one again, perfect internet connection.

i have reset the new deco, firmware is up to date. 
I hope someone can help me!! 

 

 

 

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#1
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3 Reply
Re:Poor WIFI with new Deco X20
3 weeks ago

  @Solid4S 

Hi, can I have the firmware version of the new Deco?

How about the firmware version on the old Deco?

 

"the app shows WiFi performance and the devices don't connect to the internet."

-How about the LED status on the new Deco X20, solid green or red?

-Do you set a second Mesh network with the new Deco X20, or add it to the current Mesh network?

 

Thank you very much.

Best regards.

 

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#2
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Re:Poor WIFI with new Deco X20
3 weeks ago

  @David-TP 

all deco's have the following firmware 1.3.0 build 20250722 Rel. 50004

 

i have added the new deco to the existing env

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#3
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Re:Poor WIFI with new Deco X20
3 weeks ago
The light is solid green
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#4
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