Parental Control Bedtime Restrictions Not Working Properly
I have an Advanced Parental Controls subscription.
The Parental Control Bedtime time restrictions have stopped working.
I have it set to 7:00 PM - 2:00 PM daily.
This used to work, but
I recently noticed that my child was using Wi-Fi without the Wi-Fi restrictions.
When it was working properly, it would become "blocked" at 7:00 PM,
restricting usage, but it is no longer restricted.
What I've confirmed
* System Time
It's in the expected time zone (Tokyo). The time is synchronized correctly.
* Offtime
Not set
* Time Limits
It's set to 2 hours.
(I expect it to become blocked after 7:00 PM even if it's set to less than 2 hours.)
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Hi, welcome to the community.
Please make sure the controlled device is not using a private MAC address.
Have you tested adding one more devices into the same profile and testing whether other devices have the same issue?
Please also help me test whether "Block" this profile could stop the internet immediately.
Thank you very much.
Best regards.
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Hi, welcome to the community.
Please make sure the controlled device is not using a private MAC address.
Have you tested adding one more devices into the same profile and testing whether other devices have the same issue?
Please also help me test whether "Block" this profile could stop the internet immediately.
Thank you very much.
Best regards.
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I also noticed, that the deco is not respecting the timezone. I'm in UTC +1 but the bedtime schedule seems to follow UTC, so instead of 7 pm local it shuts down at 8 pm local.
Any news on fixing this issue?
Thanks
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Hi, can I have the model number and firmware version of your Deco?
Have you tried to temporarily switch to another Time Zone and change back to the correct UTC+1?
The "One Hour" time gap is very likely due to Daylight Saving Time.
Wait for your reply.
Best regards.
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Thanks for the update.
Did switching the Time Zone make Bedtime work as expected?
It is also recommended to test the 1.1.99 firmware here:
Firmware 1.1.99 for Deco BE25 Adds Channel Selection, DoH/DoT & Fixed WAN Port!
Wait for your reply.
Best regards.
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Hi, unfortunatelly the time zone switch makes no difference. I had no time to try the beta firmware
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Hi, thanks for the update.
In this way, could you please refer to this link to help me submit the Deco App log:
Wait for your reply.
Best regards.
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