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Parental Control Bedtime Restrictions Not Working Properly

Parental Control Bedtime Restrictions Not Working Properly

Parental Control Bedtime Restrictions Not Working Properly
Parental Control Bedtime Restrictions Not Working Properly
2026-02-12 11:58:02 - last edited 2026-03-02 08:52:09
Tags: #Deco App Related #Parental Control
Model: Deco X50  
Hardware Version:
Firmware Version: 1.8.0 Build 25102213 Rel.43970

I have an Advanced Parental Controls subscription.

 

The Parental Control Bedtime time restrictions have stopped working.

I have it set to 7:00 PM - 2:00 PM daily.

 

This used to work, but
I recently noticed that my child was using Wi-Fi without the Wi-Fi restrictions.

When it was working properly, it would become "blocked" at 7:00 PM,
restricting usage, but it is no longer restricted.

 

What I've confirmed
* System Time
It's in the expected time zone (Tokyo). The time is synchronized correctly.
* Offtime
Not set
* Time Limits
It's set to 2 hours.
(I expect it to become blocked after 7:00 PM even if it's set to less than 2 hours.)

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#1
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1 Accepted Solution
Re:Parental Control Bedtime Restrictions Not Working Properly-Solution
2026-02-13 07:45:48 - last edited 2026-03-02 08:52:09

  @soubu 

Hi, welcome to the community.

Please make sure the controlled device is not using a private MAC address.

Have you tested adding one more devices into the same profile and testing whether other devices have the same issue?

Please also help me test whether "Block" this profile could stop the internet immediately.

 

Thank you very much.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#2
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4 Reply
Re:Parental Control Bedtime Restrictions Not Working Properly-Solution
2026-02-13 07:45:48 - last edited 2026-03-02 08:52:09

  @soubu 

Hi, welcome to the community.

Please make sure the controlled device is not using a private MAC address.

Have you tested adding one more devices into the same profile and testing whether other devices have the same issue?

Please also help me test whether "Block" this profile could stop the internet immediately.

 

Thank you very much.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
Recommended Solution
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#2
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Re:Parental Control Bedtime Restrictions Not Working Properly
Yesterday

  @soubu 

 

I also noticed, that the deco is not respecting the timezone. I'm in UTC +1 but the bedtime schedule seems to follow UTC, so instead of 7 pm local it shuts down at 8 pm local.

 

Any news on fixing this issue?

 

Thanks

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#3
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Re:Parental Control Bedtime Restrictions Not Working Properly
12 hours ago

  @A0vy 

Hi, can I have the model number and firmware version of your Deco?

Have you tried to temporarily switch to another Time Zone and change back to the correct UTC+1?

The "One Hour" time gap is very likely due to Daylight Saving Time.

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#4
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Re:Parental Control Bedtime Restrictions Not Working Properly
9 hours ago

  @David-TP 

 

Hi i have BE25 with firmware 1.1.7 build 20260114 rel 14971

 

Thanks

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#5
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Helpful: 1

Views: 270

Replies: 4

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Deco App Related Parental Control
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