Archer Adapter Bluetooth driver failing to install

Archer Adapter Bluetooth driver failing to install

Archer Adapter Bluetooth driver failing to install
Archer Adapter Bluetooth driver failing to install
Thursday - last edited Friday
Model: Archer TXE72E  
Hardware Version: V2
Firmware Version:

Issue:

Unable to install bluetooth driver getting Error message "Unable to find you adapter"

 

Details

Device - Archer TXE72E

Version - Suspect V2 due to UN/2.0 printed on device

 

 

Progress

I've successfully installed the wifi driver from the V2, W11X64 install.

 

Device manager at point of error

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#1
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4 Reply
Re:Archer Adapter Bluetooth driver failing to install
Thursday

  @temp_tp_QA 

 

Hi,

 

Note that the Bluetooth of the Archer TXE72E is a USB device.

Make sure you have correctly connected the special cable that should have been included in the retail box to a USB connector on your PC's motherboard.

 

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#2
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Re:Archer Adapter Bluetooth driver failing to install
Yesterday

  @woozle I'll double check the connections are secure. Is it correct to connect it to a USB 2.0 header on the motherboard? The set up guide suggested F_USB but that's taken by the case power button.

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#3
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Re:Archer Adapter Bluetooth driver failing to install
Yesterday

  @woozle I've double checked and everything is connected securely, adpater -> USB 2.0 header

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#4
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Re:Archer Adapter Bluetooth driver failing to install
Yesterday

  @temp_tp_QA 

 

The USB connectors don't need to be specifically labelled "F_USB". Any 9-pin USB motherboard connector will do, like the blue ones visible in the picture below.

 

 

Some motherboards allow the on-board USB connectors to be enabled or disabled in the BIOS setup. Perhaps verify they are indeed all enabled.

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#5
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