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Deco not receiving public IP

Deco not receiving public IP

Deco not receiving public IP
Deco not receiving public IP
Sunday
Tags: #Network Connectivity #DDNS #Bridge
Model: Deco BE65  
Hardware Version: V2
Firmware Version: 1.2.10 Build 20260212 Rel 59811

Dear all,

 

My Deco is behind an ISP modem and router, which is put in bridge mode. (ISP = Belgium, Proximus). I used the WAN MAC address of the main Deco (which should be device MAC +1 Hex). ISP confirms it is in bridge mode.

 

Deco is in router mode + Dynamic IP. The Deco is however still receiving the internal IP instead of the WAN IP. (In More > Internet Connection). One strange thing is in Deco Lab > Wifi Assistant > public IP lookup the correct public IP is shown. Does this get its info different than the Internet Connection settings?

 

Not receiving the WAN IP in the Deco gives me issues with for example DDNS (not working) and certificates on NAS. "Normal" internet use is working.

 

Does anyone have an idea please?

 

Thank you!

J

 

 

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#1
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2 Reply
Re:Deco not receiving public IP
12 hours ago

  @LE3 

Hi, can I have the model number of the ISP-provided gateway?

 

Have you removed the main Deco and connected a wired laptop to the ISP router, then set the MAC address on the laptop to check whether the laptop can get the public IP from the ISP router?

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test!
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#2
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Re:Deco not receiving public IP
34 minutes ago - last edited 33 minutes ago

  @David-TP Hi David, thanks for your reply. I see more people reporting this issue with the same ISP. So might be an issue there. For now I removed the ISP router, which also works, but was not my preferred option to do.

 

I do have another question: I notice the Deco BE65 going to 100% CPU when it's the main router during the internet speed test (via the app). Are the newer models more robust CPU wise? I might need a 3rd node so that might change what I'll buy :p

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#3
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