Deco PX50 - Deco iOS App Warning Message (!)
Deco PX50 - Deco iOS App Warning Message (!)
I have a pair of Deco PX50's providing my home WiFi from a 250mbs Virgin Media connection.
The satellite PX50 is in my sons bedroom and is using powerline backhaul ( strong ) with WiFi backup.
The whole setup works pretty well with very good coverage and speeds. We have a variety of mainly Apple devices ( oldest is original Homepod ) and Tapo cameras ( approx a year old ).
After the Deco app update today however I noticed an exclamation mark (!) against the satellite. It may have been there before and I hadn't noticed it though.
Pressing the exclamation (!) produces and strange explanation and recommendation.
This is is after I had a similar message earlier regarding the 160MHz channel width ( which seems enabled by default ) not being supported by some devices and which I changed to 80MHz at the suggestion of the prompt. It's now set to 80 as I have only 3 devices that supports 160 ( M4 MacBook Airs ) plus I've read that 160MHz is as blessed as it is cursed for coverage and interference.
Can anyone tell me whats going on? Is it an app bug? What on earth is 0 channel width? Should I just leave it set to 80MHz, which seems fine, and forget about it.
Any help appreciated.
Radar
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It's one step forward then another back with the app.
There's zero explaination of what any of the messages really mean.
I also use powerline backhaul so whilst the messages are confusing there are likely irrelevant in my configuration.
I hate the 'some devices may' part of the message. Which devices specifically? And why do they not support channel with 80?
I appreciate that client devices vary quite considerably but all my kit is either TP-Link or very widely available Apple stuff.
The PX50 is a consumer level device. Consumer level messages and advice should really be presented rather than quite ambiguous, technical ones.
I just wish there was some consistency. The PX50 is now not available anymore so why do things have to keep changing.
Disappointing customer experience.
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@Radar68 Yeah my read on it is the same. Do not present these types of messages unless you have to, and if you insist, make them make sense. Meanwhile, we can't even get the ability to manually set a WiFi channel, even buried so deep in the settings that no one would ever find it unless they were looking for it specifically.
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