Deco PX50 keeps going offline

Reuven

Yesterday - last edited 18 hours ago

Posts: 1

Helpful: 1

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Registered: 2026-03-26

Deco PX50 keeps going offline

Yesterday - last edited 18 hours ago

Tags: #Network Connectivity

Model: Deco PX50

Hardware Version: V1

Firmware Version: 1.2.3 build 20240724 Rel. 28307

Our router keeps disconnecting from the internet. Sometimes a restart of the modem and decos gets it going again and sometimes we have to just give it time. We had an engineer come out who tested the line and said the modem and line are working fine. The Deco mesh worked fine until a few months ago.

1 Reply

David-TP

13 hours ago

Posts: 18119

Helpful: 2684

Solutions: 3155

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Registered: 2020-04-14

Re:Deco PX50 keeps going offline

13 hours ago

@Reuven

Hi, welcome to the community.

Would the main Deco PX50 turn red during the disconnection?

How often would Deco PX50 usually drop out?

If possible, it is recommended to check the IPV4 settings on the Deco App>More>Internet Connection to see whether the IPV4 address turned to 0.0.0.0, and save a copy of he web UI system log: Deco Web Management UI Overview

Wait for your reply.

Best regards.

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Deco PX50 keeps going offline

Deco PX50 keeps going offline

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