TP-Link Community > Tapo Smart Sensor > Sensors suddenly not working
< Tapo Smart Sensor

Sensors suddenly not working

Sensors suddenly not working

Sensors suddenly not working
Sensors suddenly not working
Sunday
Model: Tapo T100  
Hardware Version: V1
Firmware Version: 1.13.0 Build 250226 Rel.140808

I have two T100's setup to turn on lights. Both have just stopped working, or at best work intermittently.

 

I have two smart actions setup up, one to detect motion and then the lights off and one to turn off if no motion detected for 2 mins. Everything was working fine, now nothing. 

 

I've reset them, repaired them, reset the hub, all to no avail. I can control the lights via the app and I can also control via Amazon Alexa, but the sensors just refuse to work. 

 

Has there been any updates recently ??

 

Hubs are H100's on firmware version 1.6.1 Build 250324 Rel.173226

 

Help please

 

  0      
 
  0      
 
#1
Options
2 Reply
Re:Sensors suddenly not working
Sunday
**** CORRECTION I have two smart actions setup up, one to detect motion and turn on lights and one to turn off if no motion detected for 2 mins.
  0  
  0  
#2
Options
Re:Sensors suddenly not working
15 hours ago - last edited 15 hours ago

  @Chubster 

 

Here are some suggestions that might help:

1. Confirm whether the sensor has been triggered -- do you see any records in its event log?

2. Review your current automations to see if any rules might be conflicting.

3. Confirm whether the automation effective time is set correctly.

4. Try using another device as the action device to see if the problem persists.

 

Did you receive any error reports about the automation failure? You can check it in the Tapo app > the Smart tab > upper right corner, History.

 

Please share some screenshots of your current automation settings here.

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 52

Replies: 2

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.