This Article Applied to:

Archer BE230_V2

Archer BE400_V1

Archer BE550 Pro_V2

Archer BE9700_V1

 

 

Phenomenon: 

We have been receiving reports from some users that the Traffic Usage Data in the Tether App shows abnormally high figures, even though they have not actually used that much data. Some users have resolved this anomaly by performing a hard reset.

 

We have identified the cause of this abnormal behavior. Please refer to the following possible solution.

 

 

Solution: 

Our development team has provided the following beta firmware to address this unexpected behavior for the models that have already been reported. Please install the beta firmware for your router if you encounter this anomaly.

Model	Direct Download Link
Archer BE230_V2	Archer BE230_V2_1.0.4 Build 260202(Beta Firmware)
Archer BE400_V1	Archer BE400_V1_1.2.3 Build 20260306(Beta Firmware)
Archer BE550 Pro_V2/Archer BE9700_V1	Archer BE550 Pro_V2/Archer BE9700_V1_1.0.7 Build 20260203(Beta Firmware)

 

 

• Please be sure you have read the Beta Test Agreement before upgrading the beta firmware!
• For the sake of insurance, it's always recommended to save a copy of the router's Backup Config file before upgrading or downgrading.
• You may follow the guide to upgrade the firmware of your router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers.

 

 

If your router is also experiencing abnormally high Traffic Usage Data:

• Please provide the specific model of the affected client.
• Please provide relevant screenshots of the Traffic Usage Data.

• Please provide the specific model, firmware, and hardware version. You can refer to the following: 

How to find the model number of your TP-Link device 

How to find the hardware and firmware version of my TP-Link device

 

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Thank you for your feedback and support.