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Deco X50 iphone chromecast connection error

Deco X50 iphone chromecast connection error

Deco X50 iphone chromecast connection error
Deco X50 iphone chromecast connection error
Yesterday
Tags: #Device Isolation
Model: Deco X50  
Hardware Version:
Firmware Version: 1.8.0

I have 3 deco x50 in my house. I have configured my chromecast to be connected to the deco and the casting works fine from all android phones but from my iPhone, the chrome is not visible for casting nor connecting in google home.i tired to isolate by connecting to a mobile hot-spot and it that situation it works fine from iPhone. Then I reconnected to deco and still not working. I have disabled fast roaming, device isolation, mesh technology for chromecast.

 

Kindly help

 

Regards 

Richin

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#1
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1 Reply
Re:Deco X50 iphone chromecast connection error
10 hours ago

  @Richin 

Hi, welcome to the community.

Please make sure the "Device Isolation" is disabled on the Deco App>Network Security.

Disable the VPN service on the iPhone if it has been enabled.

On the iPhone,  please go to Settings > Privacy & Security > Local Network, and ensure the toggle for Google Home is turned ON.

 

After that, can you help me make a simple test:

Connecting the iPhone and Chromecast to the WiFi network of the same Deco, then different Deco units to see whether the reported issue occurred in both scenarios.

 

Wait for your reply.

Best regards.

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