Hello @IITAC ,

Here are some additional steps that may help:

1. Move the powerline adapters closer together for testing • Try placing both adapters in the same room, ideally plugged into wall sockets that are close to each other. This will help determine if the it is related to the electrical wiring distance or interference between the two locations.

2. Test the internet connection directly • Connect your client devices directly to the main router (bypassing the powerline adapters) to verify if it is specific to the powerline connection or if there's a problem with the router itself.

3. Test with different client devices • If the problem seems to be isolated to a specific device, try connecting that device to a different network. For wired connections, also try using different Ethernet cables or ports to rule out any potential problems with the cable or port.

You can also contact Local Support for further assistance.