Blinking green light over 5 hours

Blinking green light over 5 hours

Blinking green light over 5 hours
Blinking green light over 5 hours
2 weeks ago
Model: Tapo C202  
Hardware Version:
Firmware Version:

It's updating and blinking green light over 5 hours and continuous.

 

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#1
1 Reply
Re:Blinking green light over 5 hours
a week ago

  @jrtapo 

Hello,
Welcome to the community, and thank you for letting us know about the situation with your Tapo C202.


If the green LED has been blinking continuously for several hours, we kindly suggest trying the following steps:
1.Please disconnect the camera from the power source, wait for about 5 minutes, and then reconnect it. After powering it back on, observe whether the LED status changes or the update process completes.


2.If the issue persists, we recommend performing a factory reset on the camera and then setting it up again in the Tapo app:How to Factory Reset Your Tapo Camera: Two Methods

 

If the camera remains unresponsive after trying the above,  contact our customer service team and provide the results of the above troubleshooting steps.


Best Regards.
 

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#2