Ring devices disconnecting intermittently on Deco mesh (Starlink setup)
Ring devices disconnecting intermittently on Deco mesh (Starlink setup)
Hi all,
I’m hoping someone can help or point me in the right direction.
I’ve recently set up a Deco X10 mesh system with Starlink, and overall WiFi coverage has improved a lot across the house. However, I’m now having issues with my Ring doorbell and a rear security camera.
They keep randomly going offline and sometimes live view is slow or poor quality. The odd thing is that signal strength in those areas should now be good after adding the mesh nodes.
I’ve already:
- Restarted the router and Deco system
- Reconnected the Ring devices
- Checked power/battery and internet speed
The issue still happens intermittently.
Just wondering if anyone has seen similar issues with Ring devices on Deco mesh?
Any advice or recommended settings would be really appreciated.
Thanks in advance 👍
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Hi,
I'm pretty sure with the X10's that I think you have, that you can go into the client settings and force it to connect to a particular access point.
The trick is then to turn off Mesh for the camera as well, because you don't want it roaming to a different access point, you should be able to disable Mesh in the same client settings page as where you set the "Specified Connection"
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Hi,
Please let us know the troubleshooting steps you have tried in the following instructions and testing results. Thanks to @HelpFixDecoApp and @Adam-ITComms for their suggestions on the posts (https://community.tp-link.com/en/home/forum/topic/862316?replyId=1684846 and https://community.tp-link.com/en/home/forum/topic/862316?replyId=1684906). You can also try these suggestions to see if they help. Please feel free to reply if there are any updates.
Optimize IoT Device Stability with Mesh Networks
Best Regards
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