Absurdly high CRC errors in little time, low download speed but upload is fine.
For the past four months, my router has suddenly started getting an absurd amount of CRC errors, and I’ve lost almost 80% of my speed. I contacted my ISP, but they completely ignored me for three months straight. I saw a thread where someone mentioned getting 10k+ CRC errors in 12 hours—well, my problem is way worse than that (I’ll attach the screenshots).
I’ve tried everything over these four months except for testing with a new router, as I unfortunately can’t afford one or borrow one. I was trying to ignore the issue, but now it’s straight-up disconnecting entirely every 2-3 days and won't reconnect easily. I live in Turkey, and everything was working like a charm before this started. I didn't do any upgrades, hard resets, or changes to the setup."
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Hello @Beholster ,
Welcome to our community.
For the DSL Line Quality and CRC Errors:
1. Enable SRA (Seamless Rate Adaptation): Log in to your router's management page via tplinkmodem.net, go to Advanced > Network > DSL Settings, and enable SRA. This can help stabilize the connection.
2. Remove DSL splitters or filters: If you're using any DSL splitters or filters, remove them and connect the router directly to the front wall socket to reduce interference.
3. Replace the DSL cable: Try a different DSL cable to rule out cable damage, as faulty cables are a common cause of CRC errors.
For the Speed drops:
1. Log in to the web-based interface of your modem and check the Status page and DSL Status section.
2. Connect only one device to the modem via Ethernet cable and run three speed tests without any high-bandwidth activities (like downloads). Document the results.
3. Check your wired link speed. You can refer to this guide: How to check the associated/link speed on a wired client
4. Change your DNS to Google Public DNS (8.8.8.8 and 8.8.4.4) for better reliability. Guide: How to Change DNS Server Settings on a TP-Link Wireless Router or DSL Modem Router
For the Disconnection:
1. Power cycle: Restart your modem router completely.
2. Hard reset: If the issue persists, perform a factory reset by pressing the reset button for 7-10 seconds while the device is powered on, then reconfigure it.
3. Test with old modem: Since you mentioned you can't test with a new router, if you still have your old DSL modem, try connecting it to verify whether this is an ISP line issue or a router hardware issue.
Important Note: The extremely high CRC error count typically indicates physical line issues, damaged infrastructure, or problems at the exchange. It is recommended continuing to push your ISP to investigate the line quality, as they may need to send a technician to check the physical line.
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Joseph-TP wrote
Hello @Beholster ,
Welcome to our community.
For the DSL Line Quality and CRC Errors:
1. Enable SRA (Seamless Rate Adaptation): Log in to your router's management page via tplinkmodem.net, go to Advanced > Network > DSL Settings, and enable SRA. This can help stabilize the connection.
2. Remove DSL splitters or filters: If you're using any DSL splitters or filters, remove them and connect the router directly to the front wall socket to reduce interference.
3. Replace the DSL cable: Try a different DSL cable to rule out cable damage, as faulty cables are a common cause of CRC errors.
For the Speed drops:
1. Log in to the web-based interface of your modem and check the Status page and DSL Status section.
2. Connect only one device to the modem via Ethernet cable and run three speed tests without any high-bandwidth activities (like downloads). Document the results.
3. Check your wired link speed. You can refer to this guide: How to check the associated/link speed on a wired client
4. Change your DNS to Google Public DNS (8.8.8.8 and 8.8.4.4) for better reliability. Guide: How to Change DNS Server Settings on a TP-Link Wireless Router or DSL Modem Router
For the Disconnection:
1. Power cycle: Restart your modem router completely.
2. Hard reset: If the issue persists, perform a factory reset by pressing the reset button for 7-10 seconds while the device is powered on, then reconfigure it.
3. Test with old modem: Since you mentioned you can't test with a new router, if you still have your old DSL modem, try connecting it to verify whether this is an ISP line issue or a router hardware issue.
Important Note: The extremely high CRC error count typically indicates physical line issues, damaged infrastructure, or problems at the exchange. It is recommended continuing to push your ISP to investigate the line quality, as they may need to send a technician to check the physical line.
I tried with SRA, there is no difference same absurd amount of CRC errors, low speed, horrible connection quality etc.
There isn't any splitter or filter I already unplugged everything 2 months ago.
I try different DSL Cable, no difference
Router start to create CRC errors as soon as it started, even if there isn't any connection or usage it still increases, also reconnecting after every restart takes at least 30 min everytime, something definetly wrong with this.
I did speed test as u said, all of them are %50 of the speed I should get or less, wi-fi/wired same with every device, mobile, laptop, or ethernet cable pc.
My wired link speed is 1.0 Gbps from windows so I'm not throttling at anything.
I tried other DNS's Cloudflare, Google, or default; same no difference.
I restarted more than 10 times for see if it ishit or miss but no everytime same
I didn't hard reseted yet and I don't have any spare or old modem, Atp I want to buy new one and try it
about Important note: I know that but In Turkey ISP's usually doesn't care us I try to deal with them for like 3 months as I said, they didn't even send any techinican group for checking area, I'm all alone in this matter if it's still continue after trying every single thing I'll make another extra and detailed Complaint.
Are there any other things I should try before buying a new router, they are little expensive for a student.
Thank you for help.
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That level of CRC errors usually points to a line issue rather than the router itself bad cable, loose connection, or noise on the DSL line can tank download while upload looks okay. If you haven’t already, try a different DSL cable/port and check the SNR margin in your stats. Also, testing playback or buffering through something like inat box indir can help confirm if the instability is coming from the connection rather than the device.
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Bad/loose cable (DSL/phone line or coax) → reseat or replace it Faulty splitter/filter → remove or swap it Wall jack issue → try a different socket Electrical interference → keep cables away from power lines/devices Line degradation outside your home → contact ISP if above doesn’t fix it
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