C645d minutes of not recording in 24/7 recording

C645d minutes of not recording in 24/7 recording

C645d minutes of not recording in 24/7 recording
C645d minutes of not recording in 24/7 recording
Wednesday
Model: Tapo C645D KIT  
Hardware Version: V1
Firmware Version: 1.1.7

Hello together,

I have installed the C645d camera as replacement for C460. The camera before have no problems with 24/7 recording. I install this with the H500 Hub, like the camera before. From all other cameras the 24/7 recording are saved full to the hub. The wlan what the camera uses is also from TP Link Omada. Im this situation with this new camera I have the problem that I have minutes of not recording. You see this in the picture. I reset the camera, restarted the hub. In Omada Controller the camera is full online the whole time. There are no WLAN Problems. The H500 is connected over network cable. I don't know what I must do, or is this a problem in this firmware?

The same C460 at the same place worked without issues.

 

Thanks for regards 

 

Maximilian

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Re:C645d minutes of not recording in 24/7 recording
Yesterday

  @Maximilian500 

 

Please check the signal strength of this camera. What's its RSSI rate? How to check and improve the network connection stability of Tapo&Kasa smart devices

 

Just in case, you may want to review the recording schedule of your camera. Were there any gaps in the timeline? How can I enable the 24/7 Capture on Battery Camera?

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Re:C645d minutes of not recording in 24/7 recording
Yesterday

Hello,

I check this before. RSSI rate is -71. Also I lay yesterday this camera 20cm next an Access Point. The error exists then also. The plan says to record all time.

 

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