Hi
I am the user of Deco network, I have a question - does anyonw know why "preferred connection" which I can set to each individual device cannot survive network reset? Why cannot it be permanent?
Best Regards
Piotr Wojtowicz
Hi, welcome to the community.
Regarding the "network reset", do you mean factory resetting the Deco nodes and reconfiguring them, or rebooting the Deco nodes?
1) If you reset the Deco and reconfigure it, all the previous configurations on it will be removed.
2) Rebooting the Deco node won't remove the connection preference settings. If this happens on your Deco nodes, please send us screenshots of your connection preference settings before and after the Deco reboot.
Then, please follow the instructions below to send us the Deco app log. After that, attach your reference number (such as email TKIDXXX) to the thread or reply to us if you have sent the app log.
How to collect the system log of the Deco app
Best regards.
Helpful: 0
Views: 189
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
