Tapo C500 not blinking green
What wrong, my Tapo c500 is not blinking green and it's not connected to my phone.
It used to be on amd working. It suddenly stopped, the same day I changed my wifi home password.
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Hi,
Thank you for your post.
Normally, when the camera is working properly, the LED should be solid green (not blinking). If your camera is not showing this status and cannot be controlled in the app, it is likely no longer connected to your network.
Since you mentioned that this happened after you changed your Wi‑Fi password, the camera will not be able to reconnect automatically.
Please refer to these steps:
1. Please reset the Tapo C500: How to Factory Reset Your Tapo Camera: Two Methods
2. Configure it on the Tapo APP: How to Set Up Your Tapo Camera Using the Tapo App
3. If you fail to configure, please refer to this guide: Fail to configure Tapo Camera
If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.
Best Regards,
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