No wireless internet.

No wireless internet.

No wireless internet.
No wireless internet.
Sunday - last edited Monday
Tags: #Network Connectivity #Archer VR400
Model: Archer VR400  
Hardware Version: V3
Firmware Version: 1.5.0 0.9.1 v00a1.0 Build 220321 Rel.60385n

No matter what I try, I suddenly lost wireless internet on all my devices (phones and laptop). There’s no internet access over Wi-Fi at all, but the connection works perfectly through LAN. Wi-Fi also works fine through an access point that’s connected to the router via LAN.

I bought this router a few days ago, and since then I’ve been experiencing random disconnects for no apparent reason.

I already tried changing the DNS (currently using 8.8.8.8 and 8.8.4.4), setting a static IP, rebooting the router multiple times, and even unplugging it completely for 30 seconds before powering it back on, but nothing fixed the issue.

I also tested with Smart Connect enabled and disabled, and tried both Auto channel selection and manually setting channel 11, but the issue still persists.

I’d really appreciate any help.

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#1
8 Reply
Re:No wireless internet.
Monday

Hello  @DevDeadly ,

Welcome to our community.

 

Please try to install the latest firmware: Archer VR400(EU)_V3_250909 and let us know if the firmware helps.

Manually updating the firmware, please refer to How to upgrade the firmware of TP-Link xDSL Modem Router.

 

The suggestions from the FAQ TP-Link Router Keeps Disconnecting? Fix Unstable Wi-Fi may help you.

 

Best Regards.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#2
Re:No wireless internet.
Monday
Last time i updated the firmware of my access point, it broke and i had hard times with it until i managed to downgrade it again, would it happen again?
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#4
Re:No wireless internet.
Monday

Since LAN is still working fine, it really sounds like the Wi-Fi module or firmware is bugging out rather than an ISP issue. A factory reset with a fresh firmware reinstall might help, especially with newer hardware revisions from a Chinese supplier where firmware stability can sometimes be inconsistent early on.

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#5
Re:No wireless internet.
Yesterday

Hello @DevDeadly ,

Do you mean the modem's network turns back normal after downgrading the firmware?

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#6
Re:No wireless internet.
Yesterday

  @Joseph-TP 

I have upgraded my TL WA1201 and suddenly it became too hard in connecting, my devices wouldn't connect for like an hour or more if disconnected and when connected it doesn't have internet, all these gone after downgrading. I had opened another thread in the community about it too.

 

Joseph-TP wrote

Hello @DevDeadly ,

Do you mean the modem's network turns back normal after downgrading the firmware?

 

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#7
Re:No wireless internet.
15 hours ago - last edited 14 hours ago

After updating to the latest firmware, it still does not work. I can ping 192.168.1.1 and get response from my phone but I can't access 192.168.1.1 or tplinkmodem.net neither loads.

Any help would be appreciated..

 

I even performed a factory reset after the firmware but no luck yet..

 

EDIT: it now after a few minutes works but just like everyday, it will stop working again after a few hours and i'll be back to point 0.

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#8
Re:No wireless internet.
13 hours ago

Hello @DevDeadly ,

Thanks for your reply.

 

You mentioned that you have an Access Point TL-WA1201. 

 

May I know if your network topology diagram is as follows:

ISP device—VR400—TL-WA1201)))((( client devices 

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

When you try to access the web interface, are you connected to the modem's WiFi or the Access Point's WiFi? Note that if you are connected to the Access Point's WiFi, you need to access its management interface via tplinkap.net: How to Log In to Your TP-Link Access Point at tplinkap.net

 

 

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#9
Re:No wireless internet.
12 hours ago - last edited 11 hours ago

Joseph-TP wrote

Hello @DevDeadly ,

Thanks for your reply.

 

You mentioned that you have an Access Point TL-WA1201. 

 

May I know if your network topology diagram is as follows:

ISP device—VR400—TL-WA1201)))((( client devices 

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

When you try to access the web interface, are you connected to the modem's WiFi or the Access Point's WiFi? Note that if you are connected to the Access Point's WiFi, you need to access its management interface via tplinkap.net: How to Log In to Your TP-Link Access Point at tplinkap.net

 

 

 

When the connection is bugging. I'm connected through the VR400 itself not the AP, via AP I have internet and I can access the router's web interface normally.

My structure is 

The outside telephone cable > vr400 > ap > extender.

 

I also have a question, I have an IPhone, I turned off the private mac for all my networks, the Router's WiFi, AP and Extender, so it's same mac for all of them, when switching networks, shouldn't I get same ip address or atleast it happens fast as I'm already connected using same mac addr? cause it's sometimes take long to connect and many more times when i have internet through the Router's Wireless and reconnect to it or move around and network goes out of range for a minute then come back and connect within 2 minutes or some, i lose internet on Router's Wi-FI for like 10 minutes, I'm connected but no internet and after a few minutes, the internet restores but i keep having "No internet" every like 10 minutes for like 20-30s and so on.

  @Joseph-TP 

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#10