Connection speed
Swithed from T-Mobile to Xfinity for internet (1Gbps plan) when set up I was getting the 1G speeds consistently. Now I notice they only average around low 4XX.XX Mbps down and 1XX.XX up. This was with my Xfinity XB8-T in gateway mode connected to my TP-Link Arher BE-230 via the WAN port (also connected to 2.5Ghz port on the XB8-T).
I troubleshooted by disconnecting the TP-Link and restoring the default settings of the XB8-T back from bridge mode and then connected dirctly to the Xfinity gateway and the 1Gbps speeds returned. Anyone have any suggestions?
Also using Surfshark VPN merged.
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@udidwht Yes the Xfinity XB8-T is in bridge mode.
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Hello @udidwht ,
Thanks for contacting our community.
Is there any update for your case? I’d like to confirm something with you: does "default mode" refer to Wireless Router mode, and does "bridge mode" mean that you are using the Archer BE230 as the main router/DHCP server?
In other words, are you saying that the WAN speed on the BE230 is unstable when XB8-T is in Bridge mode?
If possible, could you try another router for comparison?
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From the OP description, when he has the XB8-T in bridge mode, he experiences a bandwidth decrease measured on a device connected to the BE230.
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@Joseph-TP I have found if I turn off my VPN (Surfshark) the download speed goes back to ~1Gbps and up speed is ~100Mbps
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Hello @udidwht ,
So, it appears that with the following settings, the BE230's download speed will remain at 1 Gbps, correct?
1. Xfinity XB8-T (Bridge mode) --- (2.5G WAN port) BE230
2. Disable Surfshark VPN on the BE230
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Hello @udidwht ,
Thanks for your reply.
We’d like to double-check:
If I switch the Xfinity XB8-T's operation mode back to "default mode," will the speed return to 1 Gbps? (And can the Surfshark VPN be disabled in this case?)
When the VPN (Surfshark) is turned off, the BE230 download speed returns to 1 Gbps, and the upload speed is around 100 Mbps. (What operation mode is the Xfinity XB8-T in at that point?)
We recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 864756] Speed drops when enabling Surfshark VPN on Archer BE230-v2-1.3.2.
Forum Nickname: udidwht
Thread URL: https://community.tp-link.com/en/home/forum/topic/864756?replyId=1699052
Model&Version: Archer BE230-v2-1.3.2
Description: [User Provided]
Any Other Relevant Information: Please attach the configuration file and system log on your router for further investigation.
How to view and save System Log of TP-Link wireless router
How to create and restore from a backup file on your TP-Link Router
Once sent, a ticket will be created in our support system, and a team member will follow up to gather more information or troubleshoot the case.
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