Deco M4 resets on higher speeds
After the recent firmware upgrade my satellite m4 deco resets during higher speeds or bandwidth consumption. This occurs just at speeds of 200mbps. The satellite is connected to the main deco via ethernet backhaul. Connecting the cable directly to my laptop has speeds over 500mbps with no issues which probably rule out issues with the cable itself. I do not see any newer uodate available. Checking here for any solutions before risking downgrade to an earlier firmware.
Alreasy tried
Changing power adaptor
Using anothee deco from the same set
Remove and add deco
Factory reset of satellite deco via reset pin
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@Dekomfor Just in case anyone else faces this I just ended up resetting the main deco and both satellite decks hard reset via reset button and created the whole setup again. And this seems to have resolved the issue.
Other Interesting things that were suggested to try on other sources which did not help
1. Changing to a different cable since a bad cable causes restarts at higher speeds.
2. Make sure the power adapter is original because a lower rated adaptor causes resets at higher speeds
3.Turn off qos and few features which are not required.
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@Dekomfor Have you tried changing the cable that connects the Satellite Deco to the main one?
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Hi, welcome to the community.
Regarding the reported phenomenon, please provide the following information for further analysis.
1. How many Deco nodes do you have? Do all satellite Deco nodes have the same issue?
2. Please describe your network diagram. Is the satellite Deco connected to the main Deco through a switch? If so, what's the model number of the switch?
3. What do you mean by the satellite Deco resets? Does it lose internet connection, reboot automatically, or factory reset automatically? What's the LED status on the satellite Deco when it resets? Can it come back to normal automatically?
Best Regards
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@ImtiazAli Yes I tried a different cable and had the same issue. Also tried a different M4 and had the same issue as well.
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@Solla-topee I have a total of 3 deco. The main Deco is connected to the router via Ethernet. And one satellite deco is connected to main deco via ethernet and the other deco is connected wireless.
Only the ethernet satellite has the issue and has the issue even with a different cable as well.
By reset or reboot I mean the led goes from white to green to red to white again frequently
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@Dekomfor Just in case anyone else faces this I just ended up resetting the main deco and both satellite decks hard reset via reset button and created the whole setup again. And this seems to have resolved the issue.
Other Interesting things that were suggested to try on other sources which did not help
1. Changing to a different cable since a bad cable causes restarts at higher speeds.
2. Make sure the power adapter is original because a lower rated adaptor causes resets at higher speeds
3.Turn off qos and few features which are not required.
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@Dekomfor Hi, thank you for sharing your experience, and I'm glad to hear that your case has been resolved.
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