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Bluetooth shows up on PC but no devices are discovertable

Bluetooth shows up on PC but no devices are discovertable

Bluetooth shows up on PC but no devices are discovertable
Bluetooth shows up on PC but no devices are discovertable
a week ago - last edited 6 hours ago
Tags: #Windows 11 #Bluetooth #Bluetooth
Model: UB500  
Hardware Version: V4
Firmware Version: 5.4

Hello, my bluetooth shows up on PC but neither my headphones nor my phone can connect to said bluetooth. I can't find my PC on my phone, either. My headphones connect perfectly fine on other devices. I tried everything - reinstalling drivers, installing drivers on tp-link website, uninstalling them, updating my pc, turning Bluetooth on and off, restarting pc, changing usb ports. I think I either got a broken item or this thing no longer works because I have tried everything under the sun..

Windows 11

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#1
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1 Accepted Solution
Re:Bluetooth shows up on PC but no devices are discovertable-Solution
6 hours ago - last edited 6 hours ago

Hello  @CovenElf ,

Given everything you've already tried, there's one more thing worth checking that hasn't been mentioned yet:

Check the Bluetooth Support Service:
Press Windows + R, type `services.msc`, and hit Enter. Find Bluetooth Support Service in the list, make sure its Startup Type is set to Automatic (Trigger Start), and that its Status shows as Running. If it's not running, right-click it and select Start.

If that's already configured correctly and the issue persists, please contact Local Support for further assistance.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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Re:Bluetooth shows up on PC but no devices are discovertable
a week ago

Hello @CovenElf ,

Welcome to our community.

 

Here are a few additional steps that may help:
1. Make sure your Bluetooth devices are set to discoverable mode. Some devices require you to manually enable pairing/discovery mode (e.g., holding a button until an LED flashes).
2. Remove previously paired devices. Go to Control Panel > Hardware and Sound > Devices and Printers, find any devices previously connected to your Bluetooth adapter, right-click on them, and select Remove device. Then try pairing fresh.
3. Disable and re-enable the adapter in Device Manager. Open Device Manager, find your Bluetooth adapter, right-click it, select Disable device, wait a few seconds, then Enable device again (alternatively, unplug and reinsert the USB adapter).
4. Check for any new Windows system updates that may include Bluetooth stack fixes.

 

Best Regards.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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Re:Bluetooth shows up on PC but no devices are discovertable
a week ago
Yeah, well.. 1) Already did that, my headphones are in discovery mode and nothing is happening, my devices are not visible in Add device window 2) My pc has never had Bluetooth before, hence why I bought your thing to add Bluetooth to it............ 3) I did that and it did not help 4) Already stated that I performed all of the Windows updates I'm starting to believe that this product is faulty
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#3
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Re:Bluetooth shows up on PC but no devices are discovertable-Solution
6 hours ago - last edited 6 hours ago

Hello  @CovenElf ,

Given everything you've already tried, there's one more thing worth checking that hasn't been mentioned yet:

Check the Bluetooth Support Service:
Press Windows + R, type `services.msc`, and hit Enter. Find Bluetooth Support Service in the list, make sure its Startup Type is set to Automatic (Trigger Start), and that its Status shows as Running. If it's not running, right-click it and select Start.

If that's already configured correctly and the issue persists, please contact Local Support for further assistance.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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Replies: 3

Tags

Windows 11 Bluetooth
Bluetooth