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Router refusing to work

Router refusing to work

Router refusing to work
Router refusing to work
Yesterday
Tags: #Network Connectivity
Model: M7000  
Hardware Version: V8
Firmware Version: Idk

Okay so I don't know exactly how to explain this but my m7000 just doesn't work, i cannot seem to connect it normally as wifi so I got around that through cable and now that doesn't work too, the wifi is set on hidden and I can't even connect to it anymore tho it does show up I just can't connect to it. 

Tried factory resets multiple times

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#1
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3 Reply
Re:Router refusing to work
21 hours ago

  @Catloafsilly 

Hi, welcome to the community.

 

If you can't connect to the M7000's Wi-Fi after factory resetting it, please confirm the following information:
  1. What's the LED status on the M7000?
  2. Does the M7000 broadcast the default SSID: TP-Link_XXXX?
  3. Have you tried to connect the M7000's Wi-Fi on different client devices? Are they unable to connect to the M7000's Wi-Fi?

 

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#2
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Re:Router refusing to work
20 hours ago

  @Solla-topee 

I tried connecting it to different devices, after factory reset lights didn't change.

And I tried connecting to the default router name but it didn't work.

It didn't even show up

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#3
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Re:Router refusing to work
3 hours ago

  @Catloafsilly 

Hi, 
You may not have successfully reset the M7000 if you can't see the default SSID after factory resetting it. Please refer to the instructions below to perform a factory reset on the M7000 again. If the same phenomenon persists, please contact your retailer or the technical support team to check whether your device is under warranty.
How to Reset TP-Link Mobile Wi-Fi Devices to Factory Defaults

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#4
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Network Connectivity