@Customer0 

According to our records, this firmware version hasn’t been fully released yet, so the information you see in the app is correct.

If you urgently need the new features included in this update, I recommend contacting our support team to see if they can assist you. Contact Technical Support

Customer0 wrote

Hello  @Wayne-TP 

 

Your records are either incorrect or you have been given incorrect information.

 

The V1.10 firmware was released 3 months ago, in March, as per your web-site:

https://www.tp-link.com/uk/support/download/tapo-t110/v1/#Firmware-Release-Notes

 

As I explained, I have this firmware version installed on ONE of my T110 sensors. It downloaded and installed automatically over a month ago.

I expected my other T110 sensors to update shortly after, but they have not.

 

These sensors are all the same hardware version, and were purchased and set up at the same time.

Is there a problem with the V1.10 firmware which is delaying completion of the roll-out?

 

Please advise.

  @Customer0 

New firmware is typically released using a gradual rollout (phased release). This means the update is first sent to a small subset of devices, and the rollout percentage is gradually increased over time. During this phase, if your device doesn’t detect the new version, that’s completely normal. The rollout will continue to expand until it reaches all compatible devices, at which point every device will be able to detect the update.

We don’t have information on firmware rollout timeline, but I will try to check with the team. 

For your case:

1. If you need the new feature urgently, reach out to our support team directly. 
2. If you aren’t in a rush for the new feature and your product is currently working fine, please be patient and wait for the rollout. 
3. If your product is experiencing any specific issue, I recommend starting a new discussion focused on that problem.