Camera NC220 App Not conect

Camera NC220 App Not conect
Camera NC220 App Not conect
2017-07-08 17:59:28
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Hardware Version :

Firmware Version :

ISP :

Hi,

I installed the app on my phone. I plugged the NC200 camera into the power supply and the router with a cable. The green buttonb turns on without blinking, but the app tells me it can not find the camera. I have already pressed the back button of the camera for 5 seconds, unplugged and plugged in again, but it does not find the camera. In Local mode, the app will see the camera. What should I do?.When I can not find the camera, I can not check the firmware version or upgrade ...

:confused:
I installed the app on my phone. I plugged the NC200 camera into the power supply and the router with a cable. The green buttonb turns on without blinking, but the app tells me it can not find the camera. I have already pressed the back button of the camera for 5 seconds, unplugged and plugged in again, but it does not find the camera. In Local mode, the app will see the camera. What should I do?.When I can not find the camera, I can not check the firmware version or upgrade ...
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Re:Camera NC220 App Not conect
2017-07-10 09:00:22
It seems that you can't find the camera remotely,I registered a cloud account when I login to the app,which is helpful.
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