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TD-W9977: Can't Enable Traffic Statistics

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TD-W9977: Can't Enable Traffic Statistics

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W9977: Can't Enable Traffic Statistics
TD-W9977: Can't Enable Traffic Statistics
2017-08-08 13:41:02
Model :

Hardware Version :

Firmware Version :

ISP :

When I try to turn on "Traffic Statistics" my modem dropped the ADSL connection and displays an "Error code: 80002 Unknown error".

Firmware: 0.1.0 0.9.1 v006f.0 Build 161202 Rel.49901n
Hardware: TD-W9977 v1 00000000
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#1
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4 Reply
Re:TD-W9977: Can't Enable Traffic Statistics
2017-08-08 15:33:32
I called TP-LINK support for the same issue. They said the next firmware will fix this issue.
I think the only we can do is to wait.
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#2
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Re:TD-W9977: Can't Enable Traffic Statistics
2017-08-10 09:54:52
Thanks!

I also find it strange the firmware on the modem is newer than what's on their download page.
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#3
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Re:TD-W9977: Can't Enable Traffic Statistics
2017-09-15 11:09:35
Would TP-LINK care to respond?
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#4
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Re:TD-W9977: Can't Enable Traffic Statistics
2017-09-26 11:19:11
Terrible customer support; do you even monitor your own forum? This will be my first and last TP-Link device.
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#5
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Replies: 4

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