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WAN light does not light anymore although my router is brand new

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WAN light does not light anymore although my router is brand new

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WAN light does not light anymore although my router is brand new
WAN light does not light anymore although my router is brand new
2019-05-07 21:29:31
Model: TL-WR841HP  
Hardware Version: V5
Firmware Version: Don't know

When I connect to my wifi internet through my tp-link router, there are always 3 lights on (power, wifi and wan). Since yesterday, lan light turns on instead of wan light. I want to verify if this is normal. I can navegate well through the Internet. Thank you in advance. 

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Re:WAN light does not light anymore although my router is brand new
2019-05-10 09:57:25

Hi,

 

Please ensure that the modem is plugged into the WAN.blue port of the router.

 

Besides, you can change another cable to give it a go.

 

Or try to connect one of the orange LAN port to the WAN/Blue port and test whether the wan led comes on.

 

Any updates please let us know. 

 

Good day. 

 

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Re:Re:WAN light does not light anymore although my router is brand new
2019-05-11 17:34:38
Try a new cable as a bad cable can be an issue sometimes.
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#3
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