Orange light for wan

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Orange light for wan

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Orange light for wan
Orange light for wan
2022-05-17 17:21:30 - last edited 2022-07-14 09:50:13
Model: Archer AX72  
Hardware Version: V1
Firmware Version: 1.0.7 Build 20220401 rel.43893(4555)

Hello,

I bought this router for upgrade my WiFi to WiFi 6, but in random time internet stucks and the router Wan(globe) led start lighting orange. Internet load few seconds after this LED go green. After this in GUI i see online time 1 minute. Modem to router is OK, cable too because i try few cable and now is connected by patch cable Cat 6... Idk what I need to try for work right :(

Can you please help me,


Thank you

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1 Accepted Solution
Re:Orange light for wan-Solution
2022-05-18 08:39:15 - last edited 2022-07-14 09:50:13

Hello @kedar700

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Please check and update the router firmware to the latest official version, which could be Archer AX72_V1_1.1.2 Build 20220520, then monitor if the issue will disappear. You can check for the updates on your router web GUI or via the Tether app, or download it from the local website and install it manually.

 

If the issue persists, please go through the basic troubleshooting suggestions in the following thread, then send us the system log on the router as required:

Router Disconnects from Internet

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Orange light for wan-Solution
2022-05-18 08:39:15 - last edited 2022-07-14 09:50:13

Hello @kedar700

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Please check and update the router firmware to the latest official version, which could be Archer AX72_V1_1.1.2 Build 20220520, then monitor if the issue will disappear. You can check for the updates on your router web GUI or via the Tether app, or download it from the local website and install it manually.

 

If the issue persists, please go through the basic troubleshooting suggestions in the following thread, then send us the system log on the router as required:

Router Disconnects from Internet

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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