Can't plug in ip camera
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't connect ip camera D-Link DCS-8000LH with their app (mydlink), works on my job where we do not have TP-link M5. Is there any firewall that I can turn off?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
What is the current network topology?
Do you mean you have connected to the D-Link camera to the Deco network but cannot use their app to manage it remotely?
If so, please verify whether the camera supports remote control and whether you can access it when you use the cellular data at home.
Besides, you can contact the tech support of D-Link to get some suggestion.
- Copy Link
- Report Inappropriate Content
It cannot be connected to M5 wifi. I have talked to D-link but they mean that M5 is the problem when the camera work with my other router?
- Copy Link
- Report Inappropriate Content
Below are some suggestions you can give it a shot.
1. Turn off 5GHz network
2. Turn off fast roaming and set QoS as standard.
3. Simplify the network topology, connect the main Deco to the modem only and try to connect camera to the Deco's wifi network.
- Copy Link
- Report Inappropriate Content
Still not working.😩
- Copy Link
- Report Inappropriate Content
With 5GHz and fast roaming disabled, can you see the Deco wifi network when you setup the camera?
Is there any error message if you failed to connect to it?
Meanwhile, try to turn off other slave Decos, with main Deco connects to the modem only, can you connect to the Deco?
Besides, have you ever contacted the tech support of the camera? Is there any suggestions at their end?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1606
Replies: 5
Voters 0
No one has voted for it yet.