Hello,

I have some problems with my Internet connection. This is my situation:

My house has two floors. The first floor has a router Wi-fy of my ISP and the second floor has a router Archer C6. My goal was improve my internet connection of my devices (laptops, smartv, ...) of my second floor and for this reason I bought a second router wi-fi, like the TP Link Archer C6.

The connection between the routers is a straight through cable and I configured TP Link router like access-point mode. Well, after reboot my TP-Link, I hadn´t Internet connection in my router.

I tested my cable and connect my laptop directly trought this. I had Internet connection and I did some tests about my connection and they were ok.

Then I reset Tp Link router and I set again, but I tried to configure like a primary router and after reboot, I had Internet connection. 

These days I don't have any problems but I only have problems when I turn off and turn on my router TP Link. The router lost the Internet connection.

Where is the problem ? I think that the correct setup in my case is access-point but in this mode I don't have Internet.

My provider of Internet tells me that the problems is the TP Link router and the cable utp cat 6 is ok.

Can you help me ?

Thanks