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5G wifi drop connection when connected PPTP VPN

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5G wifi drop connection when connected PPTP VPN

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5G wifi drop connection when connected PPTP VPN
5G wifi drop connection when connected PPTP VPN
2019-08-20 01:44:36 - last edited 2021-01-06 02:05:51
Model: Archer C2300  
Hardware Version: V1
Firmware Version: 2.0.3 Build 20180810 Rel. 62903

5G wifi drop connection when connected PPTP VPN on windows 10, all wifi device cant see the 5G SSID , router need around 2 min to resume the 5G wifi 

 

but is no isses when i using 2.4G wifi connect to PPTP VPN on windows 10. the wifi will not drop the connection

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#1
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1 Accepted Solution
Re:Re:Re:5G wifi drop connection when connected PPTP VPN-Solution
2021-01-06 02:05:46 - last edited 2021-01-06 02:05:51

@FraPri 

 

Hello, apologies for the super late reply.

 

If the C2300 router restarts when you try to connect to the PPTP VPN server, please try to install the below beta firmware and confirm:

Archer C2300 EU v1: https://static.tp-link.com/beta/2021/202101/20210104/c2300v1_eu-up-2.0.2_Build_20190211_Rel.2997_sign_2019-02-11_13.55.17.zip

Archer C2300 US v1: https://static.tp-link.com/2020/202005/20200518/C2300-US-PPTP-issue.zip

 

Refer to this guide to install the beta firmware manually:

https://www.tp-link.com/support/faq/2139/

 

I hope this helps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:5G wifi drop connection when connected PPTP VPN
2019-08-20 09:38:55

@davy 

 

What is the currnet network topology/diagram? How do you connect these devices together? 

 

Does Archer C2300 works as a PPTP VPN server? 

 

Does the 5GHz wifi led come one when it cannot be detected? And how does it back to work?

 

With other devices using 5GHz connected to the PPTP VPN, do they have the same issue like Windows 10?

 

Try to disable the firewall or antivirus software on Windows 10 to give it a shot.

 

Best regards. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-20 10:33:51

What is the currnet network topology/diagram? How do you connect these devices together? 
Davy : Desktop (Wifl 5G) -> C2300 -> internet -> PPTP VPN Server

 

Does Archer C2300 works as a PPTP VPN server? 
Davy: No

 

Does the 5GHz wifi led come one when it cannot be detected? And how does it back to work?
Davy: Yes, cannot detect the wifi 2.4G and 5G on my desktop and mobile,

          Seem is the C2300 auto reboot, my nas log record, can show the droped the LAN connection


With other devices using 5GHz connected to the PPTP VPN, do they have the same issue like Windows 10?
Davy: is work fine on my mobile when using 5G wifi to connect the PPTP VPN

 

Try to disable the firewall or antivirus software on Windows 10 to give it a shot.
Davy: Tested, has same issues after disabled the AV and firewall,

          I dont think is AV and firewall issues , because is work fine on win10 with 2.4G wifi, only drop connection with 5G wifi.

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#3
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Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-21 07:27:37

@davy 

 

Thanks for your reply. I got it.

 

There is a beta firmware released you can install to give it a shot. 

Note: I will send it to your via message.

 

How to update the firmware: https://www.tp-link.com/support/faq/2319/

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-21 07:51:25

Thanks Kevin,

 

cant try beta one on my soho office. any schedule for offical version release ?

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#5
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Re:Re:Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-21 08:39:36

@davy 

 

Hi Davy, sorry to tell you that we have no idea when new official firmware will be released. 

 

Meanwhile, is it because of the security issue so that you cannot try the beta firmware?

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Re:Re:Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-22 07:43:29

Same thing is happening but with Archer C2300, some settings are changed in router (dont know exactly which settings) and then 5Ghz in 80Mhz is not working at all or keep droping all the time.

 

So yes, people that use Archer C2300 would also need a new firmare to fix this serious bug-issue.

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#7
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Re:Re:Re:Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-24 04:42:02

Hi Davy, sorry to tell you that we have no idea when new official firmware will be released. 

 

Davy: is not make sense has a beta firmware , but no schedule to release, what use for the bata one ? 

 

Meanwhile, is it because of the security issue so that you cannot try the beta firmware?

 

Davy: Policy is not allow use the beta firmware and beta software. 

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#8
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Re:5G wifi drop connection when connected PPTP VPN
2019-08-24 07:34:40 - last edited 2019-08-24 07:35:58

Are you sure that Archer C2300 works as a PPTP VPN serveh ! ? 

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#9
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Re:Re:Re:Re:Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-08-26 10:02:40

@davy 

 

Thanks for your reply, I totally understand. 

 

We have reminded our R&D team, and they will evaluate the date to release the official firmware.

 

While for the ETA, we do not have specific answer now. 

 

You can keep an eye on our official website for more updates.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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Re:Re:Re:Re:Re:Re:Re:5G wifi drop connection when connected PPTP VPN
2019-09-23 10:09:33

@Kevin_Z 

 

any update the for the firmware bug fix ?? nearly passed a month.

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