Ezviz configuring wifi
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I get an error when i am trying to link an ezviz camera to the network
configurwtion failed
ezviz has the following on their website but i dont know how to fix
Please check the following settings below:
1) Check the frequency band on your router to ensure that it allows 2.4 GHz network mode transmission.
2) Ensure that your mobile phone is on the WiFi and ensure that the WiFi network is active and functional
3) Check the network condition:
•Make sure your network has no firewall and no other limit.
•Ensure the router can distribute IP address to your device or disable the static IP setting (DHCP is enabled by default on all EZVIZ devices).
4) Reset your camera; ensure that your device is in ready mode or Wi-Fi configuration mode > then use the EZVIZ mobile app for device Wi-Fi configuration.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
The Archer A10 is a dual band router, it supports 2.4GHz and 5GHz both.
The DHCP server on the Archer A10 is enabled by default; you can verify whether your smart phone can access internet from the wifi.
Besides, as the instruction on their website, you can factory reset the camera and reconnect it to the wifi network.
Or you can give it a call to their tech suppport cause they are more familiar with their products.
Good day.
- Copy Link
- Report Inappropriate Content
@Kevin_Z hi kevin, i tried to collect ezviz c2c mini cam to a tp link router ( Archer VR1200v). but its fail to connect, it looks like Archer VR1200v setting are blocking ezviz c2c mini ip cam. another brand router can connect with the ip cam. but only Archer VR1200v no able to connect it. tq
are that possible you help with this case?
- Copy Link
- Report Inappropriate Content
Can it detect the TP-Link wifi? Is there any error message if it cannot connect to the 2.4GHz?
What about other devices? Are they working properly?
Try to change the wireless settings of the 2.4GHz, like channel, wifi name and security type.
Good day.
- Copy Link
- Report Inappropriate Content
@Kevin_Z hi, the ip cam able to detect the wifi SSID but not able to connect it. only for modern (AC1200 Wireless Dual Band Gigabit VoIP VDSL/ADSL Modem Router ( TM VDSL modem ))which currently supply by TM . anothers modem able to connect.tried to change the wireless settings of the 2.4GHz, like channel, wifi name and security type.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, have you ever tried the troubleshooting methods mentioned on the first post?
Is there any suggestion given by the tech support of camera?
Good day.
- Copy Link
- Report Inappropriate Content
@Gerard69 i have the same issue. my camera was working.... then changed routers to tp link and all of a sudden my camera doesn't want to work..
i thought i can through the camera in the dustbin !
what would the problem be on the tp-link??? i have the TP-link AC750 now. it does broadcast the 2.4mhz and that is where i'm connected to with my phone and the device see the same wifi.... it runs and all of sudden stops at 90%.
- Copy Link
- Report Inappropriate Content
@ Gerard69 Hi, has anyone found a solution? i can or not get connected to wifi with my new c3x .. but can well but c1c
- Copy Link
- Report Inappropriate Content
Hello, are you using the same Ezviz camera? What is the model number of it?
Have you confirmed the info we have suggested above?
- Copy Link
- Report Inappropriate Content
@Gerard69 had this issue after moving from a cisco/linksys e1200 to tplink ax3200, the solution was fully removing my ezviz camera entries from the app then retrying setup.
i had 5ghz disabled during the setup process too & re-enabled it once completed.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 14818
Replies: 10
Voters 0
No one has voted for it yet.