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Archer A9 not booting and trying to restore

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Archer A9 not booting and trying to restore

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Archer A9 not booting and trying to restore
Archer A9 not booting and trying to restore
2019-11-02 22:50:26 - last edited 2019-11-06 02:25:00
Model: Archer A9  
Hardware Version: V6
Firmware Version:

All of a sudden the router only showed 2 leds on, both are the wifi leds. Tried rebooting but no go.

 

I am trying to do a recovery by tftp but after passing around 9mb (firmware is about 15mb) it times out and goes into booting into whatever state was.

 

Could it be that I need a stripped or smaller firmware?

 

 

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#1
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2 Accepted Solutions
Re:Archer A9 not booting and trying to restore-Solution
2019-11-04 05:43:39 - last edited 2019-11-06 02:25:00

@rodriwoh 

 

First try to hard reset it by holding the reset hole for 10s with it powered on. 

 

Then you can recover the firmware with the instruction below: 

https://community.tp-link.com/en/home/stories/detail/582

 

And what happens before this issue? When and where did you buy this router? 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer A9 not booting and trying to restore-Solution
2019-11-05 07:13:11 - last edited 2019-11-06 02:25:07

@rodriwoh 

 

Try to follow the instruction to recover the firmware via the web page.

https://www.tp-link.com/support/faq/1482/

 

Still the same, you can contact the retailer or the local tech support to check whether a replacement is qualified. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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5 Reply
Re:Archer A9 not booting and trying to restore-Solution
2019-11-04 05:43:39 - last edited 2019-11-06 02:25:00

@rodriwoh 

 

First try to hard reset it by holding the reset hole for 10s with it powered on. 

 

Then you can recover the firmware with the instruction below: 

https://community.tp-link.com/en/home/stories/detail/582

 

And what happens before this issue? When and where did you buy this router? 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#2
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Re:Archer A9 not booting and trying to restore
2019-11-04 16:45:29 - last edited 2019-11-04 16:45:48

@Kevin_Z 

 

Hi, I tried doing TFTP but it times out after sending 9MB, and its 15MB total.

 

Before the issue everything was working perfectly.

 

I bought this on amazon.

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#3
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Re:Archer A9 not booting and trying to restore-Solution
2019-11-05 07:13:11 - last edited 2019-11-06 02:25:07

@rodriwoh 

 

Try to follow the instruction to recover the firmware via the web page.

https://www.tp-link.com/support/faq/1482/

 

Still the same, you can contact the retailer or the local tech support to check whether a replacement is qualified. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer A9 not booting and trying to restore
2019-11-05 15:39:29

@Kevin_Z Thank you but the router wont even link after booting from restore.

 

Thanks for the help, was trying all options before sending it back.

 

 

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#5
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Re:Archer A9 not booting and trying to restore
2019-11-06 02:24:33

@rodriwoh 

 

I see, sorry to hear that. 

 

Cause it cannot be fixed, you can give a call to the retailer or local tech support to deal with the warranty issue. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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