Download speed lmited

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Download speed lmited

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Download speed lmited
Download speed lmited
2019-11-13 07:25:36
Model: Deco M5  
Hardware Version:
Firmware Version: 1.3.1

Hi, 

 

I have a internet speed connection of 200mbps

 

However everytime I've ran a speed test from the deco m5 it is limited to 91mbps

 

I've checked my connection direct from the modem provider by my internet provider and I do get speeds of 200mbps +

 

Solution? 

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#1
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3 Reply
Re:Download speed lmited
2019-11-13 08:56:23

@Jag25 

 

Please run a speed test on the Deco app itself and show us the screenshot. 

 

Cause the speed is 91Mbps, we suspect that it is the wired/wireless negotiation speed which limits the actual speed you can get from Deco M5. 

 

With  your computer connected to the Deco M5, please click here to check the wired/wireless negotiation speed. 

Note: The steps are the same for wired, you only need click ethernet connection. 

 

Besides, try to change another ethernet cable to connect the modem and Deco / Deco and computer.

 

Good day. 

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Re:Download speed lmited
2019-11-13 09:10:41
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#3
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Re:Download speed lmited
2019-11-14 03:51:30

@Jag25 

 

Thanks for your reply, from the picture, we found that the actual speed is normal compared to the speed test on the Deco app. 

 

Try to connect your computer to the modem with the same cable/port directly  to test the speed. And please click here to get the wired negotiation speed.

 

And please change another ethernet cable or ethernet port on the modem/Deco both to give it a go.

 

To locate the issue and fix it, we need more details. 

 

Looking forward to your reply. 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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