SIM card not detected by MR6400

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SIM card not detected by MR6400

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SIM card not detected by MR6400
SIM card not detected by MR6400
2019-12-16 21:42:22
Model: TL-MR6400  
Hardware Version: V4
Firmware Version:

Trying to set up new 4G LTE router in France with RED(SFR) SIM card which works fine with my iPad.

 

Router won't recognise that a SIM card is in place.

 

any suggestions?

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Re:SIM card not detected by MR6400
2019-12-17 09:41:02

@LenF 

 

What is the network type of the SIM card? Please ensure that it is compatible with the MR6400. 

 

Try to change another SIM card and verify whether it can be detected. 

 

Besides, please login to the web UI of the MR6400 and show us a picture of the status page. 

 

Thanks in advance. 

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Re:SIM card not detected by MR6400
2019-12-18 22:27:36

@Kevin_Z 

Hi Kevin, tsk for your reply.

SIM card is 4G. Is that not suitable?

Screenshot attached.

i find it strange that I was not asked for the sim pin (as on the iPad or phone)

cheers

Kevin_Z wrote

@LenF 

 

What is the network type of the SIM card? Please ensure that it is compatible with the MR6400. 

 

Try to change another SIM card and verify whether it can be detected. 

 

Besides, please login to the web UI of the MR6400 and show us a picture of the status page. 

 

Thanks in advance. 

 

File:
IMG_1447.PNGDownload
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