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Archer A6 became brick after firmware upgrade

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Archer A6 became brick after firmware upgrade

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Archer A6 became brick after firmware upgrade
Archer A6 became brick after firmware upgrade
2021-07-14 11:27:38 - last edited 2021-07-15 02:41:12
Model: Archer A6  
Hardware Version: V3
Firmware Version: not sure

Hi,

 

After firm ware upgrade yesterday through Tether App in mobile, Archer A6 has become brick and not working.  All lights are ON but not able to connect to internet.  In Tether App, it says "Offline" and asking me to power on.  Am not able to reset the router too.  Not sure what to do.  Contacted support via phone but they said they will call me back and did not get the call so far.  No one is picking up the support numbers even after calling multiple times.

 

Please help to reset my router OR do firmware upgrade, etc.  It has to work and without internet it is very difficult to work at home these days.

 

Thanks

Harish

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#1
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1 Accepted Solution
Re:Archer A6 became brick after firmware upgrade-Solution
2021-07-15 02:41:05 - last edited 2021-07-15 02:41:12

@HarishRN 

 

Agree with terziyski that you can try to hard reset the router one more time, or you can check if you can make it alive again by following the below stories:
https://community.tp-link.com/en/home/stories/detail/582

 

If none helps, you will need to contact the local support for further assistance.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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10 Reply
Re:Archer A6 became brick after firmware upgrade
2021-07-14 15:45:40

@HarishRN 

 

Here's how to hard reset (Method 1) your router. If that doesn't work, you can contact your local support center and explain them what you've done so far.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Archer A6 became brick after firmware upgrade-Solution
2021-07-15 02:41:05 - last edited 2021-07-15 02:41:12

@HarishRN 

 

Agree with terziyski that you can try to hard reset the router one more time, or you can check if you can make it alive again by following the below stories:
https://community.tp-link.com/en/home/stories/detail/582

 

If none helps, you will need to contact the local support for further assistance.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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Re:Archer A6 became brick after firmware upgrade
2021-07-15 05:12:29

@Kevin_Z 

 

Hi Kevin,

 

Thanks for your reply.  I did check the download center page but could not find the firmware download.  It only shows the "Quick Installation Guide" but not the firmware to download.

 

Stuck here....

 

Thanks

Harish

 

 

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#4
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Re:Archer A6 became brick after firmware upgrade
2021-07-15 05:32:33

@HarishRN 

 

Here's the US FW.

Here's the EN FW.

You have to check which is the correct one depending of your country/region - here's how.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#5
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Re:Archer A6 became brick after firmware upgrade
2021-07-15 05:51:39

@terziyski 

 

Thank you @terziyski but it is taking me to the same page where only installation guide is shown to download and not firmware as such (checked all 3 links you shared).

 

My router version is V3 but I don't see that option in download center.  It says V3.20 but still there is no link to download.

 

Thanks

Harish

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#6
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Re:Archer A6 became brick after firmware upgrade
2021-07-15 06:26:21

@HarishRN 

 

I got you. We will soon check and update publishing the firmware on the local website.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Archer A6 became brick after firmware upgrade
2021-11-11 10:05:32

Hi @HarishRN 

 

Is your problem solved?

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#8
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Re:Archer A6 became brick after firmware upgrade
2021-11-11 11:15:03

@HarishRN

 

Yes, solved.  

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#9
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Re:Archer A6 became brick after firmware upgrade
2021-11-11 11:54:31

@HarishRN 

 

what troubleshoot did you do?

how did you solve it?

thank u

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#10
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Re:Archer A6 became brick after firmware upgrade
2022-03-17 14:03:06

  @HarishRN 

Is your problem solved? if yes than pls tell me

Thanks

Anjali

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#11
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