TL-PA9020 Network Disappeared

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TL-PA9020 Network Disappeared

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-PA9020 Network Disappeared
TL-PA9020 Network Disappeared
2019-12-31 16:55:01
Model: TL-PA9020 KIT  
Hardware Version:
Firmware Version:

Have successfully configured 5 new TL-PA9020 devices and all of them working.

Next day, all but one of them have disappeared off the TPLink utility, will not reconnect to each other and no longer work. "middle" light flashes alternately RED then GREEN.

Have reset devices to factory setting to reconfigure the whole network, but pairing will still not recognise any additional device. The two devices to be paired are adjacent to each other in the same room and on the same circuit.

Any suggestions or help, please?

  0      
  0      
#1
Options
3 Reply
Re:TL-PA9020 Network Disappeared
2020-01-03 09:23:22

@Peter_L70 

 

Hello,you can read the picture below to get the explanation of the led indicators. 

 

 

Cause it flashes red and green, the performance may not be stable; at that time, with computer connected to the one of the adapters, can you get internet? Please click here to get the IP and gateway of your computer at that time. In the meantime, please connect your computer to the main adapter which connects to the router directly and verify whether it works well. 

 

Try to swap their locations or setup the slave powerline adapter as the main one to give it a go. 

 

Besides, you can plug them into the same room and pair them; after paired them, you can relocate them. 

https://www.tp-link.com/support/faq/1615/

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:TL-PA9020 Network Disappeared
2020-01-03 16:42:22
Thanks Kevin. The issue occurs when then devices are adjacent to each other on the same circuit, and they also worked perfectly on initial config. I don't believe the problem can be due to poor signal, as the LEDs suggest. Thanks for reminding me of the key in the instructions and taking an interest in helping me resolve the issue.
  0  
  0  
#3
Options
Re:TL-PA9020 Network Disappeared
2020-01-07 07:54:11

@Peter_L70 

 

Hello, with them adjacent to each other on the same circuit, the powerline noise may affect the performance. Have you ever tried to change another sockets to plug them? Do they work well? 

 

Nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 1210

Replies: 3

Related Articles