TP-Link TLPA8010P Adaptors stopped working - no lights - no network

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TP-Link TLPA8010P Adaptors stopped working - no lights - no network

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TP-Link TLPA8010P Adaptors stopped working - no lights - no network
TP-Link TLPA8010P Adaptors stopped working - no lights - no network
2020-01-07 13:14:18 - last edited 2020-01-09 06:58:15
Model: TL-PA8010P KIT  
Hardware Version: V3
Firmware Version: 2.2.2

PROBLEM:

I have six TP-Link TLPA8010P Adaptors in my Powerline network and three of them mysteriously stopped working overnight.

I tried rejoining the powerline network using the one second button press on a working adaptor and then a one second button press on the broken adaptor and this did not work. The lights flashed for two minutes and then went out.  I then tried resetting the adaptors completely using the six second button press and then tried rejoining the network again. Still not working.

 

SOLUTION:

The solution was to use the tpPLC Utility available at https://www.tp-link.com/uk/support/download/tl-pa8010p-kit/#Utility. On the back of each Powerline adaptor is printed a Powerline Key. I made a note of all the keys of the non-working adaptors. I then plugged them into a wall sockets ready for joining to the network. Once the tpPLC application was running and the computer was connected to a working adaptor, in the application I clicked on "Add a Device". For each non working device I entered the Powerline key printed on the back of the device and click the OK button. The Powerline adaptors then joined to the powerline network and started working again. Success!

 

I hope this post is useful to anyone with the same problem.

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Re:TP-Link TLPA8010P Adaptors stopped working - no lights - no network-Solution
2020-01-09 06:58:09 - last edited 2020-01-09 06:58:15

@AdamG 

 

Hello, thanks a lot for your sharing, it helps a lot. 

 

As you mentioned, except pairing them via the pair button, tpPLC utility is a good choice to pair them.

 

Below is the instruction you customers can refer to: https://www.tp-link.com/support/faq/1615/

 

Good day. 

 

(Considering the original post cannot be marked as resolved, we would mark the reply and hope your post can help others). 

 

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Re:TP-Link TLPA8010P Adaptors stopped working - no lights - no network-Solution
2020-01-09 06:58:09 - last edited 2020-01-09 06:58:15

@AdamG 

 

Hello, thanks a lot for your sharing, it helps a lot. 

 

As you mentioned, except pairing them via the pair button, tpPLC utility is a good choice to pair them.

 

Below is the instruction you customers can refer to: https://www.tp-link.com/support/faq/1615/

 

Good day. 

 

(Considering the original post cannot be marked as resolved, we would mark the reply and hope your post can help others). 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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