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Connection issues moving from room to room

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Connection issues moving from room to room

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Connection issues moving from room to room
Connection issues moving from room to room
2020-05-18 13:48:08
Model: Deco P9  
Hardware Version: V1
Firmware Version: 1.0.4

i set up my new Deco a few weeks ago & am pleased to finally ahve Wifi all over the house including the garage. However, when i move from room to room, i have issues with my Iphone. It still says it is connected but internet apps don't work. If i turn off the Wifi and then turn it back on again it all works fine. How can i stop having to do this every time I move from one of the Deco units to another one? Thanks

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4 Reply
Re:Connection issues moving from room to room
2020-05-20 11:55:12

@NeilD 

May I know your network diagram?
When you move from one Deco to the other one, is the Wi-Fi signal strength on your phone still strong?
Do all of your clients have this problem?

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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Re:Connection issues moving from room to room
2020-05-21 13:07:26

@TP-Link_Deco 

I thought this was supposed to be easy set up? Networks diagram?? 
im not technical 

I have a router (BT homehub) it is connected via Ethernet cable to the main p9. I then have another P9 in bedroom and one in garage. Whenever I move out of range from one unit to another, it doesn't work unless I switch off WiFi and turn back on. The WiFi signal still is strong and I know each unit is working as I have other devices connected to them...

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#3
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Re:Connection issues moving from room to room
2020-05-21 16:45:47

@NeilD in the app under advanced try enabling fast roaming 

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#4
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Re:Connection issues moving from room to room
2021-10-18 02:15:07

@NeilD 

 

I have the same issue. Deco x20 AC1800. 3 nodes. All hardwired with Cat 5e cable. When I move rooms WiFi seems to freeze. I already have the Fast Roaming enabled. 

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#5
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