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WiFi Extender disconnecting upon downloads

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WiFi Extender disconnecting upon downloads

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WiFi Extender disconnecting upon downloads
WiFi Extender disconnecting upon downloads
2020-05-22 22:40:12 - last edited 2020-05-22 23:04:49
Model: RE305  
Hardware Version:
Firmware Version: Latest one

I have been loving the new WiFi extender but I keep getting an annoying issue.

 

my connection will be fine and can run online games perfectly.

 

But normally when I start to download a game it will just disconnect and I will have to restart the extender again. This always happens only when I download a big game.

 

I updated it to the latest firmware aswell but also didn't help :/

 

I have the RE305 

 

Any help is much appreciated 

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#1
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3 Reply
Re:WiFi Extender disconnecting upon downloads
2020-05-28 12:14:46
Please help to confirm the following information: 1. What's the hardware and firmware version of your RE305? 2. Your game device is connected to RE305 via cable or wireless? Try 5G wifi.
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#2
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Re:WiFi Extender disconnecting upon downloads
2020-06-07 11:46:18

@Kevin_Z I've checked and I seem to be on the latest version. It's connected via ethernet and when I contacted support they said that it could be my WiFi that's causing the disconnecting. But this only started happeneing when I got this booster.

 

Hardware Version: 3.0

Firmware: 1.1.2 Build 20200212 Rel. 67183

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#3
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Re:WiFi Extender disconnecting upon downloads
2020-06-09 12:28:21

@Kevin_Z I stopped it but the only way to fix it is to be on the 2.4ghz network which is a bit dissapointing. It seems to be the 5ghz that nis causing the issue

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#4
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Information

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Replies: 3

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