Home Network Community > All Threads > DECO X20 ALWAYS SHOW ON APP DISCONNECTED FROM OTHER DECOS
< All Threads

DECO X20 ALWAYS SHOW ON APP DISCONNECTED FROM OTHER DECOS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

DECO X20 ALWAYS SHOW ON APP DISCONNECTED FROM OTHER DECOS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO X20 ALWAYS SHOW ON APP DISCONNECTED FROM OTHER DECOS
DECO X20 ALWAYS SHOW ON APP DISCONNECTED FROM OTHER DECOS
2020-07-16 06:07:25 - last edited 2020-12-24 07:14:16
Model: Adapter  
Hardware Version: V1
Firmware Version: 1.2.4 Buid 20200527

my apps will show disconnected from other device , but the devices light is green , so it means connect or disconnect?

can pls help me to solve the problem

File:
deco x20.jpegDownload
  0      
 
  0      
 
#1
Options
1 Reply
Re:DECO X20 ALWAYS SHOW ON APP DISCONNECTED FROM OTHER DECOS
2020-07-17 07:31:58 - last edited 2020-12-24 07:14:16

@jrtham 

 

Hello, sorry for this trouble caused by this Deco X20.

 

We have released a beta firmware to solve this Deco X20 disconnecting issue you reported and here is the download link, please give it a go:
https://static.tp-link.com/2020/202007/20200709/Deco_X20_V1_1.2.4_200707_RE_offline.zip

 

This firmware can be uploaded into the Deco X20 via its web UI:
How to Update the Firmware of Deco
Note: It is suggested to restart all the Deco X20 in your network before uploading this beta firmware.

 

After the firmware is uploaded successfully, please monitor the performance and keep me update with the result. 

 

Thanks.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 597

Replies: 1

Related Articles
Deco M5 App show Disconnected from other Decos
1252 2
Show Router Uptime in the Deco App
236 1
Deco app always shows decos offline
180 0
App not show my device
369 0
Logging into the Deco app when the main Deco is disconnected from the internet.
2697 0
Deco x20 app always showing satellite units downloading something
424 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.