Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254

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Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254

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Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-10 16:02:46 - last edited 2020-08-19 07:52:39
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200714 rel.18254

I notice early today that there is new firmware release for my AX6000 which includes support for WPA3 encryption, but sadly I can't make it work with WiFi6 devices, keep getting disconnected and sometimes ask me for wifi password, no big deal for my galaxy phone.

Unfortunately I need to roll-back the WPA3 setting to WPA2 when other 5Ghz (ac) devices having trouble to connect.

Anyone experience this behavior after firmware upgrade?

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#1
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1 Accepted Solution
Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254-Solution
2020-08-13 15:29:00 - last edited 2020-08-19 07:52:39

Thank you @Liverpool20  laugh

 

It works yes, you save me of more complains from my family; yesterday new firmware out of nowhere dropping all 5GHz devices and unable to switch to 2.4GHz until I reboot router.

 

Honestly I hate to do recurrent reboots, I came from Linksys to TP-Link hopping to have a more stable router.

 

Best regards,

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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-11 11:46:24

@dfx 

 

Hello, 

 

May I know what is the exact issue with this new firmware? None of your devices connects to the wireless network when WPA3 is enabled? What are those devices? Are they connecting to the 2.4GHz or 5GHz?

 

What is the error message when they cannot connect to the AX6000 wireless network? Can you please show me the wireless security settings on the AX6000 when the devices cannot connect? You may hide your SSID and password for any security concerns.

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-11 14:36:53

Thank you @Kevin_Z for your response

 

None of the 5GHz devices (laptops, phones, tablets, TV, etc.) connected, only thru 2.4GHz, I have just one device with WiFi6, which try to connect to the AX6000 several times, and after a few minutes connect thru 2.4GHz with very poor signal; sometimes get error "password invalid", even I type again and again correct one, gets reject the connection, after a few turn off-on the phone gets thru 2.4GHz.

 

Here the WiFi settings that I had:

 

Smart connect: checked

Hide SSID: unchecked

Security: WPA2/WPA3-Personal

Version: Auto (then I test put just WPA3, but only my Phone connected thru WiFi, only 2.4GHz)

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#3
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-12 01:13:15

@dfx 

 

As per your description, all devices can still connect to the 2.4GHz network but cannot connect to the 5GHz any more, may I know the wireless security type for 2.4GHz and 5GHz now?

 

What if you change the security type to WPA/WPA2-Personal, will the device reconnect to the 5GHz network?

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-12 02:41:50

Thank ypu @Kevin_Z 

 

Now for both I set to WPA/WPA2-Personal, and work fine, little less stable than previous firmware

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#5
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-12 02:48:29

@dfx 

 

Thanks a lot for your quick update. So the devices can connect to the 5GHz successfully when changing the security to WPA/WPA2-Personal? Please monitor the connectivity and let me know if there is still an issue.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-12 14:48:26

Thank you @Kevin_Z, good day

 

Yes, devices are able to connect thru 5GHz using WPA/WPA2-Personal, but with this new firmware for WiFi6 devices takes a lot more effort to connect (~10-30 seconds) than previous version that connects in a split of second.

 

By other hand, WPA3 will be stable/usable in near future? and in the meanwhile there is a way to rollback to previous firmware version?

 

Thanks in advance

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#7
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-13 10:17:24

@dfx 

 

Hey, I find something interesting for you, bro:

https://community.tp-link.com/en/home/forum/topic/210860?page=11

 

As per SteveMoz, this official firmware should be downgradable by some commands, good luck.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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#8
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254-Solution
2020-08-13 15:29:00 - last edited 2020-08-19 07:52:39

Thank you @Liverpool20  laugh

 

It works yes, you save me of more complains from my family; yesterday new firmware out of nowhere dropping all 5GHz devices and unable to switch to 2.4GHz until I reboot router.

 

Honestly I hate to do recurrent reboots, I came from Linksys to TP-Link hopping to have a more stable router.

 

Best regards,

Recommended Solution
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#9
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Re:Issues when enable WPA3 on firmware 1.1.1 Build 20200714 rel.18254
2020-08-14 01:02:35

@dfx 

 

You are welcome^^

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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#10
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