Lan and wifi devices don't see each other, no ping and no data transfer
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I have a DNLA server connected to the router via RJ45 and an LG TV connected via wifi. They both show as connected and can access the internet but I can't ping beteen them and they don't "see" each other on the network. Any ideas folks?
Thanks a million
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that's sad, I'm most likely returning mine, for $300 router you'd think it will work. Smh
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I thought you got the issue resolved by disabling WMF, isn't it? If it persists, can you please provide more details? Then we can ask our engineers to investigate.
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I'm cautiously optimistic... disabling WMF seems to have resolved my issue for me. I will test a few more days, and if the router continues working for me, it will save me a trip back to Costco to return it. I really don't want to take it back, now that it's all configured, unless I really have to.
Larry
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the issue was resolved for a few days then anytime the router acts up and I reboot it, a couple days pass and then can't find my WiFi devices such As:
1- Denon receivers X2 , both updated to latest , work fine on my older netgear
2- HP wireless printers X2 - both updated to latest , work fine on my older netgear
3- LG TVs, can't seem to mirror from phone to TV -both updated to latest , work fine on my older netgear
my firmware release is 84595
let me know what other info you need
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I still have issues with my connectivity. Mostly with my printer. Rebooting the router fixes it. I have the router scheduled to reboot daily at 3am.
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Sorry to know you are still encountering an issue. Our engineers will investigate this with you via email, please check your email and respond.
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@Kevin_Z sounds good look forward getting this issue fixed , any idea of a case reference #?
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Hello all, our dev team has provided a beta firmware to locate the issue you are reporting, kindly give it a try, then report back if the issue is resolved, thanks.
Here is the download link for the beta firmware:
Note: This version can be installed on both the EU version and US version.
Refer to the guidance to upload the firmware manually:
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Hi,
I don't know if this issue has been resolved.
I have an Archer AX3000 and I am having the same issue of my WiFi devices (laptop, phone) unable to connect to my Ethernet devices (Brother Ethernet Printer, Apple TV, OOMA Phone) on the same subnet. If I connect my laptop to Ethernet the ping to the other Ethernet devices.
If I use the diagnostics on the router and ping the Ethernet devices, that works fine too.
I disabled the IPTV Wireless Multicast forwarding and that did not help. I have rebooted the router and that has not helped either.
Any help is appreciated.
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